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Troubleshooting (cont.)
Heated Surface
Symptoms
2.
Bath is turned on, but
there is little or no heat.
3.
Temperature does not
automatically reset to low
after 1 hour.
4.
Heat indicator is blinking
red.
5. Heat indicator is blinking
yellow.
Whirlpool System and in-line Heater
Symptoms
1.
Whirlpool does not start
or stop.
Kohler Co.
Probable Causes
A. Heated surface cable is loose or
damaged.
B. Heater or insulation is loose.
C. Heated surface indicator is yellow
or orange.
D. Heated surface does not work.
E. Temperature sensor does not
work.
A. Temperature sensor does not
work.
A. Heating system needs to be reset.
B. Heated surface does not work.
A. Heating system needs to be reset.
B. Temperature sensor does not
work.
Probable Causes
A. No power to the pump motor.
B. Air actuator tubing is loose or
disconnected.
C. Air actuator tubing is pinched or
kinked.
D. Air system button assembly is
damaged.
E. Air system button assembly has
grease or debris in the bleed area.
F.
Air actuator tubing is damaged.
G. Pump motor does not work.
23
Recommended Action
A. Check the wire connections. If
necessary, replace the heated
surface cable.
B. Secure the heater or insulation to
the bath.
C. Press the [Up] arrow to increase
the temperature.
D. Replace the heater.
E. Replace the heater.
A. Replace the heater and/or
keypad.
A. Press the [Power] icon to turn the
power off. Wait 10 seconds, then
turn the power on.
B. Replace the heater.
A. Press the [Power] icon to turn the
power off. Wait 10 seconds, then
turn the power on.
B. Replace the heater.
Recommended Action
A. Make sure the in-line heater is
plugged into its own dedicated
outlet. Make sure nothing but the
pump and blower/heated surface
are plugged into their shared
duplex outlet. Set or reset the
GFCI or RCD. Check and repair
the wiring.
B. Check that the air actuator
tubing is connected to the air
switch actuator, and to the air
switch button. Reconnect if
needed.
C. Adjust the air actuator tubing to
clear the pinched or kinked area.
If the air actuator tubing is
pinched or kinked and cannot be
adjusted, or if no noticeable
pinch or kink is apparent, poke a
small hole in the air actuator
tubing with a tack. Test
operation.
D. Replace the air system button
assembly.
E. Disassemble the air system
button assembly, and wipe away
any excess grease or debris.
Reassemble the air system button
assembly, and test operation.
F.
Replace the air actuator tubing.
G. Replace the pump motor.
1267113-2-C
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