Oase Profi Clear Premium Compact L US Notice D'emploi page 37

Malfunction
Hel-X biomedia are being
flushed out.
Less movement of the Hel-
X biomedia
Less movement of the new
Hel-X biomedia
Questions, problems, missing parts?
Before returning to your retailer, call us at 1-866-627-3435, 8 a.m.-6 p.m., EST, Monday-Friday, or email
us at customercare@oase-livingwater.com. Or visit our website at www.oase-livingwater.com
Possible cause
The meshed tube has slipped.
Defective meshed tube
Aerator rod is blocked.
Aerator pump malfunction
Hel-X biomedia are not yet fully colonised.
Remedy
Correct the position of the meshed tube
Replace the meshed tube
Replace the aerator rod.
Check the aerator pump.
It takes several weeks for the biomedia to become
colonised by bacteria. Wait for the natural process
to take place.
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