Troubleshooting the FastPack
Display
"One Control
Out of Range"
"Both Controls
Out of Range"
(High
o r
l ow)
"Both Controls
Out of Range"
(One
h igh
a nd
t he
o ther
l ow)
Unrefrigerated
F astPacks
60
6 5000159
R ev.
0 07
( 06/15)
IP System
®
•
F ull
v olume
o f
C ontrol
n ot
f illed
i nto
®
FastPack
I P.
•
M isread
C ontrol
r ange
c ard.
•
E xpired
C ontrols.
•
C ontaminated
C ontrols.
•
W rong
C ontrol
u sed.
•
R eagents
h ave
b een
s tored
a t
r oom
temperature.
•
P roblem
w ith
C alibration.
•
P roblem
w ith
S ample
f illing.
•
D elayed
D elivery
®
I P
•
R efrigerator
M alfunction
Cause
•
R e-‐run
C ontrol
•
V erify
t hat
t he
c orrect
r ange
i s
b eing
read
f or
t he
C ontrol
l ot
#
b eing
u sed.
•
V erify
t he
e xpiration
d ate
o n
t he
v ial
o f
the
C ontrol
b eing
u sed.
•
V erify
t hat
t he
C ontrols
w ere
s tored
and
u sed
p roperly.
•
V erify
t hat
t he
c orrect
C ontrol
v ial
w as
used.
•
R e-‐calibrate
a nd
r un
C ontrols.
•
R eset
C alibration.
•
C heck
p ipette
f or
p roper
o peration.
•
S ee
s ection
t itled
T roubleshooting
FastPack
•
C ontact
Q ualigen
S ystem
S upport
•
C ontact
Q ualigen
S ystem
S upport
Action
®
I P
I njection
P ort
a nd
P ipette.