Troubleshooting; Troubleshooting The Fastpack ® Ip System Analyzer - Qualigen FastPack IP System Manuel

Troubleshooting

Troubleshooting the FastPack
These messages are possible errors that may occur. The FastPack
beep each time an error message is displayed
If a problem persists, please contact your local distributor or call Qualigen, Inc. System Support at 877-
770-6127; or e-mail System Support at systemsupport@qualigeninc.com.
Display
"Bar Code Failure"
"Cal Fail"
"New Lot
Requires Calibration"
"Time to Re-Calibrate"
"Calibrator Expired"
"Close Door"
"Date Error"
"Door Failure"
"Expired Pack"
65000159 R ev. 0 07 ( 06/15) 5 7
IP System Analyzer
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Cause
Bar c ode r eader h as f ailed o r d oor b ar
code l abel i s o bstructed o r d efaced.
Calibrator r esult i s o utside o f t he
acceptable r ange.
Different l ot o f F astPacks i s b eing u sed.
Time b etween c alibrations h as e xpired.
Calibrator h as p assed e xpiration d ate o r
system d ate i s i ncorrect.
Door i s n ot c ompletely c losed.
A d ate t hat i s n ot p ossible h as b een
entered.
• B ar c ode w indow i nstalled i ncorrectly.
• S ilicone s hield i ncorrectly i nstalled.
®
• F astPack I P o r c ard h as s lipped o ff
positioning p in.
• D oor l atch h as f ailed.
®
FastPack I P h as p assed e xpiration d ate
or s ystem d ate i s i ncorrect.
IP System analyzer will sound with a
®
Action
Check f or o bstruction a nd t ry F astPack
IP o r c ard a gain.
Contact S ystem S upport.
Re-­‐run a n ew c alibrator s ample a nd b e
certain t he F astPack® I P h as a p roper f ill.
If e rror p ersists, p erform a C alibration
Reset, t hen r e-­‐calibrate t he a nalyzer.
Use t he s ame F astPack® l ot p reviously
used o r r e-­‐calibrate t he a nalyzer f or t he
new l ot o f F astPacks.
Run c alibration f or d esired a ssay.
• V erify s ystem d ate i s c orrect.
• I f c orrect, o btain a n ew C alibration K it.
Close D oor.
Re-­‐enter c orrect d ate.
• R emove t he b ar c ode w indow.
• V erify t hat e dges o f s ilicone s hield a re
flush w ith b ack p late.
• V erify t hat F astPack
correctly p ositioned.
• C ontact S ystem S upport.
• V erify s ystem d ate i s c orrect.
• I f c orrect, o btain n ew l ot o f F astPack
IP.
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I P o r c ard i s
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