Troubleshooting - Napoleon GL18NE Instructions D'installation Et D'utilisation

10.0

TROUBLESHOOTING

TURN OFF THE GAS AND ELECTRICAL POWER BEFORE SERVICING THE APPLIANCE.
APPLIANCE MAY BE HOT, DO NOT SERVICE UNTIL APPLIANCE HAS COOLED.
SYMPTOM
Pilot will not light.
Makes noise with
no spark at pilot
burner.
IGNITOR
(SPARK)
SENSOR
PILOT
TUBE
Pilot sparks but will
not light.
Carbon is being
deposited on glass,
logs, rocks, media
or combustion
chamber surfaces.
Continues to spark
and pilot lights, but
main burner will not
light.
Pilot lights
Stops sparking
/ pilot remains lit
but burner will
not turn on.
Exhaust fumes
smelled in room,
headaches.
MAINTENANCE
MAINTENANCE
MAINTENANCE
DO NOT USE ABRASIVE CLEANERS.
DO NOT PAINT THE PILOT ASSEMBLY.
PROBLEM
Battery.
-
Wiring.
-
Loose connection.
-
Module. -
Electrode.
-
Igniter Spark gap is incorrect.
-
A shorted or loose
-
Connection.
Improper switch wiring.
-
Module is not grounded.
-
Gas supply.
-
Out of propane gas.
-
Air shutter is blocked.
-
Flame is impinging on
-
the glass, logs, rocks,
media or combustion -
chamber.
-
Short or loose
-
connection in sensor rod.
Poor fl ame rectifi cation
-
or contaminated
sensor rod.
Poor grounding between
-
pilot assembly and
gas valve.
Damaged pilot or
-
sensor rod.
Pilot has been painted
-
Wiring / Connection.
-
Wiring harness.
-
Pilot has been painted
-
Appliance is spilling.
-
-
-
-
WARNING
!
TEST SOLUTION
Check batteries.
Verify the wire for the sensor and the wire for the ignitor are connected to
the correct terminals (not reversed) on the module. NOTE: Sensor has 3/16"
connection and ignitor has 1/8" connection.
Verify no loose connections, electrical shorts in the wiring or ground out to any metal object.
Turn the ON/OFF switch to the "OFF" position. Remove the igniter wire from the
module. Place the ON/OFF switch to the "ON" position. Hold a grounded wire about
3/16" away from the ignitor (spark) terminal on the module. If no spark the ignitor
terminal module must be replaced. If there is a spark the ignitor terminal is fi ne.
Inspect pilot assembly for a shorted wire or cracked insulator around the electrode.
Spark gap of the ignitor to the pilot should be 1/8".
Remove and reinstall the wiring harness that plugs into the module. Remove and
verify continuity of each wire in wiring harness.
Troubleshoot the system with the simplest ON/OFF switch.
Verify the valve and pilot assemblies are properly grounded to the metal chassis of
the appliance or log set.
Verify that the incoming gas line ball valve is "Open". Verify that the inlet pressure
reading is within acceptable limits, inlet pressures must not exceed 14" W.C.
Fill the tank.
Ensure air shutter opening is free of lint or other obstructions.
Check that the glass, logs, rocks or media are correctly positioned and
remove them from direct fl ame.
Open air shutter to increase the primary air.
Check the input rate: check the manifold pressure and orifi ce size as
specifi ed by the rating plate values.
Verify all connections. Verify the connections from the pilot assembly are
tight; also verify these connections are not grounding out to any metal.
Verify the fl ame is engulfi ng the sensor rod. This will increase the fl ame
rectifi cation. Verify correct pilot orifi ce is installed and inlet gas specifi cations to
manual. (Remember, the fl ame carries the rectifi cation current, not the gas. If the
fl ame lifts from pilot hood, the circuit is broken. A wrong orifi ce or too high of an
inlet pressure can cause the pilot fl ame to lift.) The sensor rod may need cleaning.
Verify that the wire harness is fi rmly connected to module Verify that the ceramic
insulator around the sensor rod is not cracked, damaged, or loose. Verify the
connection from the sensor rod to the sensor wire.
Clean sensor rod with an emery cloth to remove any contamination that may
have accumulated on the sensor rod. Verify continuity with multimeter with
ohms set at the lowest range. Check for shorted wire or cracked insulator.
Using a piece of sandpaper or emery cloth remove the paint from the pilot
hood, ignitor and fl ame sensor.
Inspect all wires, ensure good tight connections. Verify that all wiring is
installed exactly as specifi ed.
Inspect the wiring harness, and verify the harness is tightly connected to the module.
Verify that all wires are connected in the right order. See "WIRING DIAGRAM" section.
Using a piece of sandpaper or emery cloth remove the paint from the pilot
hood, ignitor and fl ame sensor.
Check for chimney blockage
Check that chimney is installed to building code.
Room is in negative pressure; increase fresh air supply
Check damper positioning
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42.25_A
W415-1071 / D / 08.08.16