Troubleshooting - Megasat Caravanman Kompakt 3 Mode D'emploi

5. Troubleshooting

No satellite signal
Objects such as trees, bridges and large houses located at the satellite's angle
of incidence cause the signal to be lost. If the satellite signal is lost due to severe
weather conditions, the current program of the TV or receiver will be interrup-
ted (the picture will pixelate, freeze or disappear). When the weather conditions
allow good reception again, the TV picture will be restored.
Is there dirt on the antenna?
Heavy dirt on the housing can cause reception problems.
Is everything correctly connected and switched on?
Make sure that the TV and the receiver are connected correctly and that the
receiver is correctly set for satellite reception. Are all cables connected correc-
tly and the connections screwed tightly onto the coaxial cable? Also check the
coaxial cable for kinks.
Footprint of the satellite
Satellites are in fixed positions above the equator in orbit. In order to receive
the TV signals, the receiving location must be within the footprint. Use the
diagram to check whether your location is within the satellite's footprint. In the
peripheral areas of the footprint, reception interference may occur.
Satellite frequency of a TV channel was changed
TV stations change their frequency sporadically, which then no longer matches
the frequency in the receiver. Ask for the current frequency of the channel.
The firmware of the control unit is outdated
If transponders on the satellite are changed, the antenna may no longer be
able to find the satellite. Update the firmware of the control unit to get the
latest transponder information.
The mobil app does not connect to the control unit
Make sure that Bluetooth
are in the direct vicinity of the control unit (max. 10 metres).
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on your mobile device is switched on and that you
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ENGLISH