Troubleshooting; Firmware Update - Megasat Shipman Mode D'emploi

3. Troubleshooting

No Signal
Objects such as trees, bridges, and large buildings, which are located in the angle of
the satellite will lead to a loss of the signal.
If the satellite signal is lost through severe weather conditions, the current program
of the receiver is stopped (the image freeze, or disappear). If the weather conditions
allow a good reception again, the TV screen will be restored.
Displays on the control unit
Antenna (FAIL)
There is no connection to the antenna, or there are communication problems with the
antenna. If necessary, check the coaxial line.
Tuner (FAIL)
There are problems with the tuner input of the control unit. Please contact a dealer
for inspection.
Button (FAIL)
There are problems with the mainboard of the control unit. Please contact a dealer for
inspection.
Satellite can't be found (only for Shipman without Auto Skew)
If the antenna has not found satellites, check the Skew settings for the satellite at your
location. Please check the table of Skew settings. The basic setting of the LNB is 0°.
Should they deviate more than 5°, adjust the degrees accordingly.
There is dirt on the antenna?
Excessive dirt on the housing may cause reception problems.
Everything is properly connected and turned on?
Your satellite TV receiver might be set up incorrectly or defective. First check the recei-
ver's configuration to ensure it is set up for the desired programming. In the case of a
faulty receiver, refer to your selected receiver's user manual for service and warranty
information.
Satellite footprint
Satellites are positioned in fixed positions in orbit above the equator. To receive TV si-
gnals, the receiving location must be within the coverage area. Check reference to the
graphic, if you are located in the footprint of the satellite. In the fringes of the footprint
may lead to reception interference.
Satellite frequency data changed
If some channels work, while one or more other channels do not, or if the antenna
cannot find the selected satellite, the satellite's frequency data might have changed.
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ENGLISH

4. Firmware Update

From time to time it happens that the firmware of the controller needs to be updated
(eg. change a frequency of the satellite operator or general improvement of the control
unit). You can find the latest firmware from our homepage www.megasat.tv
Update procedure
1. Copy the firmware file to an appropriate USB
stick. The USB flash drive should be formatted in
FAT32 and do not include other files.
2. Make sure that the control unit is turned off at
the main switch.
3. Insert the USB flash drive with the new firmware
into the USB socket on the front.
4. Now switch on the control unit. The control unit
boots and starts the update process automati-
cally. IMPORTANT: Do not turn off the con-
trol unit during the update procedure in
order to avoid any damage!
5. After a successful update, the control unit swit-
ches off and restarts automatically. The update
process is now complete. The current firmware
is displayed shortly after the boot process on
the display.
ENGLISH
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