Certifications; Bluetooth; Trademarks And Legal Statement - Segway B Serie Manuel De L'utilisateur

Error Codes, Failures and Solutions
Errors and failures Possible causes
Error code 10 ECU (Electronic Control Unit) communication error.
Error code 11 Motor controller undervoltage protection.
Error code 12 Motor Hall failure.
Error code 13 MOS tube malfunction.
Error code 14 Throttle malfunction.
Error code 15 The brake switch is abnormal.
Error code 16 An error occurred when saving the configuration.
Error code 19 Lithium-ion battery 1 temperature sensor error.
Error code 20 Lithium-ion battery 1 communication error.
Error code 21 Lithium-ion battery 1 has the default serial number.
Error code 22 Lithium-ion battery 1 password error.
Error code 31 The vehicle has the default serial number.
Error code 32 Vehicle password error.
Error code 33 Program error. The dashboard program upgrade has failed.
Error code 34 Abnormal vehicle temperature detection.
Error code 35 Dashboard and ECU communication error.
Error code 36 Weak wireless signal in central controller.
Error code 37 Low battery in the central controller.
Error code 38 Electric lock malfunction.
Error code 39 NFC antenna calibration failed.
Error code 40 AHRS (attitude and heading reference system) error.
Error code 41 The handlebar lock is not in place.
Error code 42 ECU certificate error.
Error code 43 A collision or severe vibration of the vehicle is detected.
Error code 44 The internal key of the dashboard is lost.
Error code 45 The vehicle is in "Lost Vehicle or Battery" mode.
21
Solutions
Please check the ECU, dashboard and the connecting cables.
Please charge before use.
Please check the motor, motor controller and the connected
cables.
Please check the motor, motor controller and the connected
cables.
Please check the throttle handle, motor controller and the
connected cables.
Please check the brake lever, motor controller and the
connected cables.
Please contact after-sales service.
Please check the battery.
Please check the dashboard, battery and the connected cables.
Please confirm whether it is a genuine battery.
Please confirm whether it is a genuine battery.
Please confirm whether it is a genuine product.
Please confirm whether it is a genuine product.
Please contact after-sales service.
Please check the dashboard temperature sensor.
Please check the ECU, dashboard and the connected cables.
Please check whether the vehicle is parked in an open space.
Please charge the battery for more than 5 hours.
Please check whether the cables are short-circuited or broken.
Please check if there is metal near the antenna, power supply
system abnormality, or if the dashboard needs to be replaced.
Please contact after-sales service.
Please restart the vehicle and move the handlebar so that
the lock pin is retracted.
Please check the ECU.
If there is no accident, please check the dashboard.
Please confirm whether it is a genuine vehicle.
Please contact after-sales service.
10. Certifications
This product is certified to EU No 168/2013.
The battery complies with UN/DOT 38.3.
The Radio Equipment Directive
Segway-Ninebot EMEA
EU Contact Address for regulatory topics only: Dynamostraat 7, 1014 BN Amsterdam, The Netherlands
Hereby, Nine Tech Co., Ltd, declares that the wireless equipment listed in this section are in compliance with the
essential requirements and other relevant provisions of the RED Directive 2014/53/EU.
Frequency Band(s)

Bluetooth

Max. RF Power
11. Trademark and Legal Statement 11. Trademark and Legal Statement
Segway and the Rider Design are the registered trademarks of Segway Inc.,Ninebot,Ninebot AirLock and
RideyGo are the registered trademark of Ninebot (Tianjin) Tech Co., Ltd; Bluetooth is the registered
trademark of BLUETOOTH SIG,INC.; Android, Google Play are trademarks of Google Inc., App Store is a
service mark of Apple Inc., The respective owners reserve the rights of their trademarks referred to in
this manual.
We have attempted to include descriptions and instructions for all the functions of the Segway eMoped
B110s at the time of printing. However, due to constant improvement of product features and changes of
design, your eMoped may differ slightly from the one shown in this document. Please visit the Apple
App Store (iOS) or Google Play Store (Android) to download and install the App. and visit
www.segway.com to download the latest user materials.
Please note that there are multiple Segway and Ninebot models with different functions, and some of
the functions mentioned herein may not be applicable to your unit. The manufacturer reserves the right
to change the design and functionality of the Segway eMoped B110s product and documentation
without prior notice.
© 2021 Ninebot (Beijing) Tech Co., Ltd. All rights reserved.
2.4000–2.4835GHz
10 mW
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