Troubleshooting - Roca In-Wash In-Tank A803094001 Mode D'emploi

5. TROUBLESHOOTING

PROBLEM
The product does not respond to the auxiliary
side panel
The product does not respond when pressing
the remote control or the leds of the remote con-
trol do not switch on.
All leds in the remote control are blinking.
The product does not respond when pressing
the remote control and the leds in the functions
area of the remote blink.
No function activates and a beep can be heard.
The water flow is lower than usual and the lights
blink three times every 5 seconds.
The cleaning function stops.
The cleaning function stops and the lights blink
twice every 5 seconds.
The cleaning function stops and the lights blink
twice every 5 seconds.
The cleaning function stops and the lights blink
4 or 5 times every 5 seconds.
The cleaning water is not warm.
The cleaning water is not warm and the lights
blink 6 times every 5 seconds,
The cleaning water is not warm and the lights
blink 7 times every 5 seconds.
No flush by pressing the buttons on the remote.
El botón de descarga del panel lateral auxiliar
no responde.
The nozzle does not move backwards.
The drying stops or it does not work.
26
POSSIBLE CAUSE
The device is turned off.
The product is unplugged or disconnected.
The batteries of the remote control are dead.
The batteries of the remote control are not pro-
perly placed.
The batteries in the remote control are running
low.
The device is turned off.
The remote control is not connected to the e-bi-
det.
The remote control cannot be connected to the
e-bidet. (The batteries are new and they are co-
rrectly placed).
The user is not seated properly and the sensor
is not working.
The water outlets in the tip might be blocked due
to limescale.
The pre-set cleaning time of 2 minutes has ex-
pired.
The infrared sensor has stopped detecting the
user. If the position during use is too forward, the
device might stop detecting the user.
Failure of power supply.
Not enough water is entering the In-Wash. The
shut-off valve is closed or there is a general su-
pply failure.
Not enough water is entering the In-Wash. The
water inlet filter is blocked.
Not enough water is entering the In-Wash. The
inlet flexible hose is pinched or bent.
Not enough water is entering the In_Wash for no
previous reason.
The water outlets of the tip might be blocked due
to limescale or there is a blockage in the water
circuit.
The water has heated up excessively.
The water is adjusted to room temperature.
The water heating tank is not working.
The temperature sensors are not working co-
rrectly.
The batteries in the remote are dead.
There is not enough water in the tank.
There is a power failure.
No hay suficiente agua en el depósito.
The power supply has been cut.
The engine of the nozzle has lost its position.
The pre-set drying time of 3 minutes has expired. This is normal. Reactivate the drying function.
The infrared sensor has stopped detecting the
user. If the position during use is too forward, the
device might stop detecting the user.
SOLUTION
Press the Stop button on the auxiliary side panel.
Connect the device to the mains.
Replace the batteries. (See 4.1.4).
Verify that the batteries are placed in the correct
*
position (See 4.1.4).
Replace the batteries.
Press the Stop button on the auxiliary side panel.
Connect the remote control. (See 2.2.1)
*
*
Correct your position.
Descale the tip (See 4.1.2) and reset the product.
*
(See 3.6)
This is normal. Activate the cleaning function
again.
Sit down correctly. Reactivate the cleaning func-
*
tion.
Verify the electrical system or unplug and plug in
the cable to the mains.
Verify there is water supply from the mains and
reset the product (See 3.6).
Clean the water filter (See 4.1.3) and reset the
product (See 3.6).
Reposition the inlet flexible hose and reset the
*
product (See 3.6).
*
Descale the tip of the nozzle and reset the pro-
*
duct (See 3.6).
*
Reset the product (See 3.6).
The water is adjusted to room temperature.
*
Reset the product (See 3.6).
*
Reset the product (See 3.6).
Replace the batteries. (See 4.1.4).
Use the auxiliary side panel button
Verify there is water supply from the mains.
Is a flush was previously made, wait for the de-
posit to fill again.
Use the auxiliary side panel button
Verify there is water supply from the mains.
Is a flush was previously made, wait for the de-
posit to fill again.
Restore the power connection. The nozzle will
move backwards automatically.
*
Reset the product. (See 3.6).
Sit down correctly. Reactivate the cleaning func-
*
tion.