Warranty claim procedure
To ensure quick processing of your case, please
observe the following instructions:
■
Please have the till receipt and the item number
(e.g. IAN 12345) available as proof of pur-
chase.
■
You will find the item number on the type plate
on the product, an engraving on the product,
on the front page of the operating instructions
(below left) or on the sticker on the rear or
bottom of the product.
■
If functional or other defects occur, please
contact the service department listed either by
telephone or by e-mail.
■
You can return a defective product to us free of
charge to the service address that will be pro-
vided to you. Ensure that you enclose the proof
of purchase (till receipt) and information about
what the defect is and when it occurred.
You can download these instructions
along with many other manuals,
product videos and installation
software at www.lidl-service.com.
This QR code will take you directly to the Lidl ser-
vice page (www.lidl-service.com) where you can
open your operating instructions by entering the
item number (IAN) 337406_2001.
NOTE
►
For Parkside and Florabest tools, please send
us only the defective item without the acces-
sories (e.g. battery, storage case, assembly
tools, etc.).
PKHAP 20-Li A1
WARNING!
►
Have the appliances repaired by the Ser-
vice Centre or a qualified electrician and
only using genuine replacement parts.This
will ensure that the safety of the appliance is
maintained.
►
Always ensure that the power plug or the
mains cable is replaced only by the manu-
facturer of the appliance or by an approved
customer service provider.This will ensure that
the safety of the appliance is maintained.
Service
Service Great Britain
Tel.: 0800 404 7657
E-Mail: kompernass@lidl.co.uk
Service Ireland
Tel.: 1890 930 034
(0,08 EUR/Min., (peak))
(0,06 EUR/Min., (off peak))
E-Mail: kompernass@lidl.ie
IAN 337406_2001
Importer
Please note that the following address is not the
service address. Please use the service address
provided in the operating instructions.
KOMPERNASS HANDELS GMBH
BURGSTRASSE 21
44867 BOCHUM
GERMANY
www.kompernass.com
GB │ IE
│
25
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