Warranty
This warranty applies to the generator and associated parts (the equipment) manufactured and supplied by Parker Hannifin Ltd.,
Industrial Division (the company).
Use of the generator without the recommended water quality or genuine parts will expressly invalidate the warranty.
It should be noted that the generator must be installed and running within three months of dispatch from the company to ensure
the optimum efficiency of the PEM cell. If this is not adhered to the warranty will be invalid. Should the equipment be defective as
to materials or workmanship, the company warrants that it will remedy such defect. Where the equipment is the generator, the
warranty period will be 12 months from date of commissioning or 18 months from date of manufacture, whichever comes first.
Where the equipment is the PEM CELL, the warranty period will be 24 months from date of commissioning. In the case of
equipment other than the generator, the warranty period shall commence from the date of dispatch.
Should any defect occur during the warranty period and be notified in writing to the company or its authorised distributor within
the said period, the company will, as its sole option, remedy such defect by repair or provision of a replacement part, provided
that the equipment has been used strictly in accordance with the instructions provided with each item of equipment and has been
stored, installed, commissioned, operated and maintained in accordance with such instruction and with good practice. The
company shall not be under any liability whatsoever under the warranty, if, before giving notification in writing to the company as
aforesaid, the Customer or any third party meddles, interferes, tampers with or carries out work whatsoever (apart from normal
maintenance as specified in the said instructions) in relation to the equipment or any part thereof.
Any accessories, parts and equipment supplied by the company but not manufactured by the company shall carry whatever
warranty the manufacturer has given the company providing it is possible for the company to pass on such warranty to the
customer.
To claim under the warranty, the goods must have been installed and continually maintained in the manner specified in the User
Guide. Our product support engineers are qualified and equipped to assist you in this respect. They are also available to make
repairs that may become necessary in which event they will require an official order before carrying out the work. If such work is
to be the subject of a warranty claim, the order should be endorsed for consideration under warranty.
Where equipment is sold outside the UK mainland direct to the end user the warranty will cover parts only. Any substitution of
parts not manufactured or approved by the company will expressly invalidate the warranty.