TEFAL Secure 5 Guide De L'utilisateur page 91

Australian – NZ warranty
COOKWARE, BAKEWARE AND PRESSURE COOKERS
Limited Replacement Guarantee
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and
compensation for any other reasonably foreseeable loss or damage. You are also entitled
to have the goods repaired or replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure. In addition to these statutory rights and
any other rights and remedies you may have under the law, Groupe SEB Australia Pty Ltd
(we or us) guarantees this Jamie Oliver by Tefal/Tefal/All-Clad/Moulinex product will be
free of defects in material and craftsmanship including handles, body, knobs, lids and
fixings for 12 months from the date of purchase.We also guarantee the non-stick coating
of this Jamie Oliver by Tefal/Tefal/All-Clad/Moulinex product will be free of blistering or
peeling for the life of the Jamie Oliver by Tefal/Tefal/All-Clad/Moulinex product. Should
your Jamie Oliver by Tefal/Tefal/All-Clad/Moulinex product develop a defect during the
guarantee period or the non-stick coating peel during the life of your Jamie Oliver by
Tefal/Tefal/All-Clad/Moulinex product, you should return it, at your cost, to the retailer
from which you purchased it from, together with your receipt as proof of purchase. The
retailer will then forward your claim directly to us for processing. Alternatively, if the
retailer is unable to help you, you may contact us directly at:
Groupe SEB Australia Pty Ltd,Customer Service Department,Unit 1, No 10 Hill Rd,
Homebush NSW 2127 T: +61 2 9748 7944
If on receipt your Jamie Oliver by Tefal/Tefal/All-Clad/Moulinex product is found to be
defective or the non-stick coating has peeled, we will, at our cost, replace or repair the
product in our discretion. Only the defective part or accessory will be repaired or
replaced. Packaging, instructions etc. will not be replaced unless faulty.This guarantee
excludes defects caused by the Jamie Oliver by Tefal/Tefal/All-Clad/Moulinex product
not being used in accordance with instructions , accidental damage (including
overheating), misuse or being tampered with by unauthorised persons. It also does not
apply if the Jamie Oliver by Tefal/Tefal/All-Clad/Moulinex product is used commercially
and excludes consumable items (including accessories such as pressure regulators and
safety devices), dishwasher effects and damages, stains, dents, discolouration, scratches
or scuffs due to normal wear and tear, and your costs of claiming under the warranty.
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