5. TROUBLESHOOTING
5. TROUBLESHOOTING
Manual ignition models
Manual ignition models
PROBLEM
The motor does
not work
Piezo does not
spark
No gas flow to the
burner
The burner starts
but it stops as the
gas valve is
released
The heater stops
during operation
Automatic ignition models
PROBLEM
The motor does
not work
The motor works,
but the burner
does not light up
and after few
seconds the heater
stops
The burner lights
up but after few
seconds the
heater stops
The heater stops
during operation
GB
4
CAUSES
No electricity supply
The motor is locked
Electrode in a wrong position
Faulty connection between piezo and
electrode
The cylinder gas tap is closed
The cylinder is empty
The nozzle is obstructed
Gas leaks from the supply hose or from
the tap
The thermocouple is not warm enough
The safety device works due to lack of
cooling
Excessive gas supply
Insufficient air flow
Insufficient gas supply due to ice
formation on the cylinder
CAUSES
No electricity supply
The room thermostat is regulated too low
The safety thermostat is on
The gas cylinder tap is closed
The gas cylinder is empty
The nozzle is obstructed
The solenoid gas valve is not open
There is no spark
No connection with the earthing system
Defective connection between sensor and
safety device
Defective safety device
Excessive gas supply
Insufficient air flow
Insufficient gas supply due to ice
formation on the cylinder
SOLUTIONS
Check the terminal board with a tester
Unlock the motor using a tool
Check and set the electrode to the right
position
Check and connect properly
Open the gas tap
Replace the cylinder
Remove the nozzle and clean it
Find leaks using approved leak detector
and connect properly
Repeat the starting operation keeping the
button pushed for a longer time
See point
"The motor does not work"
Check the pressure reducer and if
required replace it
Check that the motor works properly
Check and eventually use a larger cylinder
or two cylinders connected parallely.
SOLUTIONS
Check the terminal board with a tester
Regulate the thermostat on a higher
temperature
Wait about one minute and then push the
RESET button
Open the tap
Use a new cylinder
Remove the nozzle and clean it
Check that that the solenoid valve works
Check the position of electrode
Check and connect properly
Check and connect properly
Replace the safety device
Check the pressure reducer and replace it
if required.
Check that the motor works properly
Check and use a larger cylinder or two
cylinders connected together.