SoClean 2 Guide D'utilisation page 29

5. What if my indicator light is shining red or yellow?
This means that the cycle is not yet complete. Do not open
the Lid until the light turns green at which point you can
remove your PAP equipment from the SoClean Chamber.
This should be approximately 2 hours from when the cycle
begins (see page 11).
6. It has been more than two hours since the SoClean
2 completed a cycle, but the status light is still yellow.
Why? Some types of indoor lighting make it difficult to
distinguish the yellow and green lights on the SoClean 2.
Confirm that the green light is visible before opening your
SoClean 2 to ensure that the cycle is complete, and your
PAP equipment is ready for use. This should be
approximately 2 hours from when the cycle begins.
7. What if the indicator light is off after a scheduled
cycle? The SoClean 2 light is green when a cycle
completes successfully. If there is no light, the cycle
did not start.
Common reasons for this are that the SoClean 2 is not
powered, the Lid was not securely closed, there was no
PAP equipment in the SoClean Chamber at the scheduled
Daily Start Time or the Removable Hose Slot Plug is
missing or not properly seated (see page 22). If everything
looks good, then close the Lid and press the
button to test. Any error message will appear on-screen,
(see page 11 for error messages). Please call customer
care if you need further assistance.
8. What if I missed my scheduled Daily Start Time,
but still wish to run it? You can use the Manual function
to run a cycle as long as you still have 2 hours remaining
before you go to sleep (see page 21).
9. Why does my display say Order Filter Kit?
This message appears approximately every 6 months,
depending upon usage, as a reminder to regularly replace
the Cartridge Filter and Check Valve. These parts wear
out due to regular use. You can purchase the Cartridge
Filter and Check Valve together in a Cartridge Filter Kit
(PN1207UNI). To reorder, contact your authorized reseller
or visit SoClean.com.
When you're ready to replace the Cartridge Filter and
Check Valve, follow the instructions that come with it and
ensure you do the following:
Make sure you remove the clear plastic wrapper and
blue tape from the Cartridge Filter.
Confirm Check Valve arrows are facing the correct direction.
Reset the Filter countdown by pressing the manual
and hourglass buttons at the same time for about 3-5
seconds. You will see a smiley face on the display once
it has reset, which confirms that process is complete.
10. Are there materials that I should avoid putting into
the SoClean 2? The SoClean 2 is designed to maintain
your PAP equipment. Nylon, natural rubber, some Velcro
and memory foam may break down when exposed to
ozone over time. We advise removing your headgear
before running a cycle. If you have questions, contact your
PAP equipment manufacturer or supplier.
11. My mask feels oily; what should I do? Skin can
leave oil behind on your PAP equipment, so you should
always hand-wash your equipment as recommended by
the manufacturer. You may use the provided Neutralizing
Pre-wash or wipe your mask with SoClean's Mask Wipes.
12. How often should I wash my PAP equipment?
As environmental conditions vary (age of equipment, humidity
levels, etc), there is no single answer that applies to all cases.
When it comes to hand washing your PAP equipment,
you should still do so as residue becomes visible (which is
typically weekly). You can use our Neutralizing Pre-wash or
a dye-free, fragrance-free dish soap. Always follow your
manufacturers instructions.
13. If I lose power, do I need to reset my SoClean 2?
In the event of loss of power to your home or the SoClean
2, ensure the correct Clock time and Daily Start Time are
set on the SoClean 2 before using your PAP equipment.
Failure to do so may result in the SoClean 2 operating
at an unexpected time. See page 19 for instructions on
how to set your Clock and Daily Start Time. If you need
assistance with the reset, please call SoClean customer
care at 800-916-4577.
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