CARE AND MAINTENANCE
OF YOUR SOCLEAN 2 DEVICE
Wipe down the SoClean 2 with a damp cloth.
The Neutralizing Pre-wash should only be
used to clean your PAP equipment following
the manufacturer's instructions.
WARNING: Do not submerge or fill the SoClean
2 device with water!
The SoClean Check Valve and Cartridge Filter
should be replaced every 6 months. A reminder
message on the display will appear after
approximately 6 months, depending on usage.
To reorder supplies (Cartridge Filter, Check Valve,
or Neutralizing Pre-wash), contact your authorized
reseller or visit SoClean.com and search for the
desired part or contact customer care.
Please remember to reset your SoClean 2 after
installing the new Cartridge Filter as described in the
instructions that come with the replacement.
Please purchase your Cartridge Filter Kits from SoClean
Authentic Cartridge Filter Kits can be purchased from SoClean
via multiple online marketplaces, such as Amazon
in addition to SoClean.com. However, please con rm that the
seller of your Cartridge Filter Kit is SoClean, and not any other
seller, to ensure the authenticity of your Cartridge Filter Kit.
SoClean has discovered counterfeit Cartridge Filter Kits being
sold, particularly on Amazon
and Filters that leak and can cause damage to your SoClean
machine or to your property due to water leakage from the
counterfeit Check Valves. Please contact SoClean immediately
if you have had any issues with your Cartridge Filter Kit.
Amazon
is a registered trademark owned by Amazon Technologies,
®
Inc. eBay
is a registered trademark owned by eBay, Inc. SoClean
®
a registered trademark owned by SoClean, Inc.
24 | CARE AND MAINTENANCE OF YOUR SOCLEAN 2 DEVICE/FAQs
only.
®
and eBay
®
®
and eBay
, with Check Valves
®
®
is
®
FAQS
1. Will my PAP equipment be wet from the SoClean 2?
No. No fluids or water are used in this process. If you
observe water, please contact SoClean customer care at
800-916-4577.
2. Is the SoClean 2 harmful to me or the environment?
No. SoClean 2 produces ozone in a closed system and
includes a Cartridge Filter which helps convert ozone back
to regular oxygen. When used properly, SoClean 2 runs its
cycle and all the ozone has broken back down to oxygen
within the two hour rest period.
3. How do I know that my SoClean 2 is operating
properly? After the cycle has successfully completed, the
status indicator light will illuminate green.
Your PAP equipment will have a light, clean scent. If you
have questions about the operation of your SoClean 2,
please contact SoClean customer care at 800-916-4577.
4. What if the scent the SoClean 2 leaves is too
strong for me? If you smell ozone or any other strong
odor, air out the mask and hose by:
1. Taking the mask out of the SoClean Chamber as
soon as possible once green lights comes on
2. Running your PAP equipment for 1-2 minutes before
putting your mask on
If the device still produces a strong odor, try the following:
Wash your PAP equipment with the Neutralizing Pre-
wash. Do not use scented or dyed soap as they can
react with the ozone and produce undesirable odors.
Use a mask wipe to clean your mask before putting it on.
Make sure the Cartridge Filter is present, the clear
plastic wrapping and blue sticker have been removed
from the Cartridge Filter and that the black gasket is
rolled up under the lip. Finally, make sure the Cartridge
Filter is oriented correctly in the slot.
If you use a reservoir, make sure you follow the
manufacturers cleaning instructions for how often to
change the water.