Warranty
Fault
Motor not working
Guide wire or side track blind not running
smoothly
Side track not vertical
Fabric rolls off sides of ends of roller
Blind stops in wrong position
Different blinds running at different speeds
Blind does not work
11
Warranty
The statutory warranty period applies. If the product is defective, please contact the
manufacturer's branch in your country or your retailer. You can find your authorised
customer service centre at dometic.com.
For repair and warranty processing, please include the following information when
you return the product:
• The number on the product label located for BR versions on the tube under the
fabric, for MP versions on the back of the mounting profile and for CA versions on
the back of the cassette.
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Solution
➤ Check if wiring for voltage to the motor is
correct.
➤ If power supply is checked and the motor
is still faulty contact your distributor.
➤ If using the AP Remote control refer to the
AP Remote control manual.
➤ Check restraint positions and recess
dimensions.
➤ Check if the side tracks are fitted perpen-
dicular to the roller and parallel to each
other.
➤ Check if the guide wires or side tracks are
perpendicular to the roller and that the
roller is horizontal.
➤ Refer to manual of your control device
(e.g. AP Remote control).
➤ Refer to manual of your control device
(e.g. AP Remote control).
➤ Check the power supply to the blind.
Prolonged or repeated use can activate the
built-in thermal cut-out.
➤ Leave the motor to cool for 20 min and
try again.
If using an AP Remote control:
➤ Refer to the AP Remote control manual.
Rollerblind Powered
EN