Trouble Shooting
Fault Mode
The Silver W-12 can display 3 individual faults codes. Each fault mode makes the LED in the EQ Button
alternate between yellow and another colour; red, green or blue.
Mode 1 - Power supply unit issue
Yellow/Red flashing
Mode 2 - Power amplifier issue
Yellow/Green flashing
If these faults occur, try carrying out a power cycle first, leaving the mains power removed for at least 5
minutes. If that doesn't solve the error try a factory reset.
If it still does not output a signal or the fault mode is still present, please contact your local dealer/
distributor or Monitor Audio immediately.
Factory Reset
If any problems or glitches occur, the first port of call will be a factory reset. This is actuated via a long
press of button 1 and button 2 simultaneously.
This will reset -
•
The current saved EQ (Resets to profile 1)
•
Any saved microphone calibration data
•
Any saved APC filter profiles
Firmware Version
A short press of both buttons causes the system to report its current firmware version by blinking the LED's
within the buttons.
The LED within the EQ Button denotes a 1 and the LED within the Calibration button denotes a 0. Add up
the pattern and pauses to determine the firmware version, for example:
Firmware version 2.1.1 would be 2 x EQ LED - Pause - 1 x EQ LED - Pause - 1 x EQ LED
Firmware version 3.0.0 would be 3 x EQ LED - Pause - 1 x Calibration LED - Pause - 1 x Calibration LED.
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Silver W12
Owner Information
Product Details
Model: Silver W-12
Product Serial No:
Amp panel Serial No:
Date of Purchase:
Dealer Details
Dealer Name:
Address:
Post code:
E-mail address:
Both the craftsmanship and the performance of this product is guaranteed against manufacturing defects
for a period of five years for speakers from the date of purchase (see conditions in the Important Safety
Instructions booklet), provided that the product was supplied by an authorised Monitor Audio retailer under
the consumer sale agreement.
To help us find your warranty details within our customer database, should the need arise, please take a
few minutes to register your product(s) online at: monitoraudio.com.
monitoraudio.com
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