Product number (E-Nr.), production
number (FD) and Z-Nr.
You can see the rating plate with these numbers when
you open the appliance door.
→ "Rating plate location", Page 37
Making a note of your appliance's details and the after-
sales telephone number will enable you to find them
again quickly.
Rating plate location
Refer to this section to see where the rating plate of
your appliance is located.
Single and double oven rating plate
The rating plate is located at the left hand side of the
door trim.
Filters, cleaners, accessories and
parts
Filters, descalers, cleaners, griddles, parts, and more
can be purchased at Thermador online.
USA:
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www.store.thermador.com/us
Canada:
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Purchase through our distributors:
– Marcone: 1-800-287-1627
– Reliable Parts: 1-800-663-6060
Home Connect®
Connect your appliance via the Home Connect® app for
a world of possibilities that enhance your appliance ex-
perience.
For assistance with connecting, contact us at the phone
number above, or view instructions here: www.home-
connect.com/us/en/help-support/set-up.
STATEMENT OF LIMITED PRODUCT WARRANTY en-us
STATEMENT OF LIMITED PROD-
STATEMENT OF LIMITED PRODUCT WARRANTY
UCT WARRANTY
STATEMENT OF LIMITED PRODUCT WARRANTY
What this warranty covers & Who it ap-
plies to
The limited warranty provided by BSH Home Appliances
("Thermador") in this Statement of Limited Product War-
ranty applies only to the Thermador appliance sold to
you ("Product"), provided that the Product was pur-
chased:
For your normal, household (non-commercial) use,
¡
and has in fact at all times only been used for normal
household purposes.
New at retail (not a display, "as is", or previously re-
¡
turned model), and not for resale, or commercial use.
Within the United States or Canada, and has at all
¡
times remained within the country of original pur-
chase.
The warranties stated herein apply to the original pur-
chaser of the product warranted herein and to each suc-
ceeding owner of the product purchased for ordinary
home use during the term of the warranty.
Please make sure to return your registration card; while
not necessary to effectuate warranty coverage, it is the
best way for Thermador to notify you in the unlikely
event of a safety notice or product recall.
How long the warranty lasts
Thermador warrants that the Product is free from defects
in materials and workmanship for a period of seven hun-
dred and thirty (730) days from the date of the original
purchase. The foregoing timeline begins to run upon the
date of original purchase, and shall not be stalled,
tolled, extended, or suspended, for any reason whatso-
ever. This Product is also warranted to be free from cos-
metic defects in material and workmanship (such as
scratches of stainless steel, paint/porcelain blemishes,
chip, dents, or other damage to the finish) of the Prod-
uct, for a period of sixty (60) days from the date of pur-
chase or closing date for new construction. This cos-
metic warranty excludes slight color variations due to in-
herent differences in painted and porcelain parts, as well
as differences caused by kitchen lighting, product loca-
tion, or other similar factors. This cosmetic warranty
specifically excludes any display, floor, "As Is", or "B"
stock appliances.
Repair/replace as your exclusive rem-
edy
During this warranty period, Thermador or one of its au-
thorized service providers will repair your Product with-
out charge to you (subject to certain limitations stated
herein) if your Product proves to have been manufac-
tured with a defect in materials or workmanship. If rea-
sonable attempts to repair the Product have been made
without success, then Thermador will replace your Prod-
uct (upgraded models may be available to you, in Ther-
mador's sole discretion, for an additional charge). Noth-
ing in this warranty requires damaged or defective parts
to be replaced with parts of a different type or design
than the original part. All removed parts and compo-
nents shall become the property of Thermador at its
37