Product Support; Accessibility Website; Hp Scanjet Website; Support Process - HP scanjet 8200 Série Guide De L'utilisateur

product support

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This section contains support information including phone numbers and website
information.
For regulatory information, see the regulatory_supplement.htm file on the CD that
comes with the scanner.

accessibility website

Customers with disabilities can get help by visiting www.hp.com/hpinfo/
community/accessibility/prodserv.

hp scanjet website

Visit www.scanjet.hp.com for the following information:
• tips for scanning more effectively and creatively
• HP Scanjet driver updates and software

support process

The HP support process works most effectively if you perform the following steps
in the order specified:
1 Read the troubleshooting section of the User's Manual and review the
electronic help for the software and scanner.
2 Access the HP Support website. If you have access to the Internet, you can
obtain a wide range of information about your scanner. Visit the HP
website for product help, drivers, and software updates at www.hp.com/
support. Customer Care is available in the following languages: Dutch,
English, French, German, Italian, Portuguese, Spanish, Swedish, Traditional
Chinese, Simplified Chinese, Japanese, and Korean. (Danish, Finnish, and
Norwegian support information is available in English only.)
3 Access HP e-support. If you have access to the Internet, connect with HP via
e-mail by going to www.hp.com/support. You will receive a personal reply
from an HP Customer Care technician. E-mail support is available in the
languages listed at that website.
4 Contact your local HP dealer. If your scanner has a hardware failure, take
it to your local HP dealer for a solution. Service is free during your
scanner's limited warranty period. After the warranty period, the dealer
will quote a service charge.
5 Contact HP support by phone. Please consult the following website to
check the details and conditions of phone support in your country or
region: www.hp.com/support. As a part of HP's continuing efforts to
improve phone support information services, we advise you to check the
HP website on a regular basis for new information regarding service
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