LOAD SET Alarm
Is door closed
securely?
YES
Is door cracked
or tab on side of
door broken?
NO FLOW IN or NO FLOW OUT Alarms
4 NO FLOW IN Occlusion between delivery set and pump.
4 NO FLOW OUT Occlusion between pump and patient.
Is delivery set tubing
pinched, kinked,
or clogged?
NO
Is tab on inside of
door broken?
NO
Is pressure sensor
region of cassette
receptacle clean?
YES
Are there visible
signs of damage to
pressure sensors area?
NO / UNSURE
YES
NO
Check delivery set for obstructions or kinks in tubing.
YES
Correct blockage and resume feeding.
Contact Moog Customer Service at
YES
800.970.2337 to order a new door.
Clean pressure sensor area with a cotton swab, soft cloth,
NO
or dampened sponge; or wash entire pump under running
water. Do not use abrasive materials or harsh chemicals.
Contact Moog Customer Service at
YES
800.970.2337 to return pump for service
Disconnect from patient and fill a new delivery set with food. Prime
NO
set and start pump.
Service at 800.970.2337 to return pump for assistance.
27
4. TROUBLESHOOTING GUIDE
Turn pump off. Unload and reload delivery
set cassette. Make sure door is closed
securely, then turn pump back on.
If alarm continues, contact Moog Customer
Service at 800.970.2337 to order a new door.
If alarm continues, contact Moog Customer
Service at 800.970.2337 for assistance.
If alarm continues, contact Moog Customer
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