4. TROUBLESHOOTING GUIDE
Charging Problems
Is A/C adapter
charger plugged
into wall outlet and
pump properly?
YES
Is wall outlet
functioning properly?
YES
Does charger adapter
appear to have
any damage?
NO
Does charger port
appear to have any
damage including
bent or missing pins?
NO
Is Battery Symbol
and E and F of fuel
gauge flashing?
Infinity
Orange
Operator's Manual
®
®
NO / UNSURE
NO / UNSURE
YES
YES
YES
NO
28
Check connections for both wall plug and pump
adapter. Green indicator light on charger wall
plug should be illuminated and pump display
should have plug symbol with scrolling bars
between E and F of fuel gauge. When pump
is fully charged, bars will stop scrolling.
Plug another device into outlet to verify
outlet is functioning properly.
Contact Moog Customer Service at
800.970.2337 to order a new charger
Contact Moog Customer Service at
800.970.2337 to return pump for service.
Contact Moog Customer Service at
800.970.2337 to return pump for service.