Failure Cases - Ravelli Touch Radio HYDRO Manuel

Failure cases

Problem Causes
The pellet tank is empty
The auger is blocked
The auger rotates but no pel-
No pellets are load-
lets are loaded
ed into the combus-
tion chamber
Faulty gearmotor
Defective electronic board
Triac failed
Check that the igniter warms
up
Air inlet duct blocked
The flame does not
Incrustations in the brazier that
ignite
block the passage of air from
the igniter
Pellet loaded in insufficient
ignition
Excessive load of pellets dur-
ing ignition
Obstructed drain
⚠
Excessive gas for-
mation during stove
ignition
Use and maintenance manual Touch Radio Hydro
Possible remedies
Load the pellets into the tank
Empty the tank to check that no objects have
fallen inside that prevent the auger from
rotating
Check that the pellet feed channel into the
combustion chamber is free from obstruc-
tions, such as sawdust, stuck pellets or other
objects. In this case, free from obstruction, it is
advisable to contact the Technical Assistance
Service.
Replace the gearmotor (contact the Technical
Assistance Service.)
Replace the electronic board (contact the
Technical Assistance Service.)
Replace the electronic board (contact the
Technical Assistance Service.)
Check and, if necessary, replace the igniter
Check the patency of the air inlet duct
Verification and removal of incrustations
It is advisable to contact the Technical Assis-
tance Service to have the initial load adjusted.
It is advisable to contact the Technical Assis-
tance Service to have the initial load adjusted.
Clean the smoke duct
In case of excessive gas formation inside the combustion chamber during the ignition phase, it is
advisable not to stand in front of the stove and not to approach the combustion chamber glass,
but to wait for the flame to ignite in a safe place . For more information see the paragraph "What
to do in case of overload during ignition"
Rev.0 18/05/2021
EN
Pag.47
Alarm signal
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AL 15
AL 05
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AL 05