Ravelli Touch Radio HYDRO Manuel page 152

Alarms (table with reference codes)
Cod. Title
AL 01 BLACK OUT
FLAME / FLUE GAS
AL 02
PROBE FAILURE
OVER-TEMPERATURE
AL 03
FLAME / FLUE GAS
FUME EXHAUST
AL 04
DAMAGED
AL 05 NO SWITCH-ON
AL 06 PELLETS FINISHED
RESETTABLE
AL 07
THERMAL BREAKER
AL 08 DEPRESSION
AL 10 OVERTEMP. H2O
AL 11 H20 PROBE FAILURE
Use and maintenance manual Touch Radio Hydro
Reason
No voltage during work phase
The K probe is malfunctioning
The K probe is disconnected from the
electronic board
Combustion in the brazier is not optimal due to
clogging or obstructions of internal stove ducts
inside the stove
Fume exhaust encoder is not working or is
connected incorrectly
No power to fume extractor.
The fume extractor is blocked.
The pellet tank is empty.
Pellet calibration and suction during switch on
phase is incorrect.
The ignition coil is faulty or positioned
incorrectly
The pellet tank is empty.
The gear motor is not loading pellets.
Not enough pellets loaded
The manual reset thermostat connected to the
hopper has been triggered
Combustion in the brazier is not optimal due to
clogging or obstructions of internal stove ducts
inside the stove
The flue is blocked.
The vacuum meter is faulty.
The boiler water temperature exceeds 90 °C.
The boiler water probe is malfunctioning.
The boiler water probe is disconnected from
the electronic board.
Solution
Press the switch off key and switch on the
stove again
If the problem persists, contact the Support
Service
Contact the Support Service
Contact the Support Service
Switch off the stove, clean the brazier and
the tube bundle and adjust the combustion
setting the Pellet/Air values
Contact the Support Service
If the problem persists, contact the Support
Service
Contact the Support Service
Contact the Support Service
Contact the Support Service
Check for the presence of pellets in the
container.
Top up, if necessary.
Contact the Support Service
Contact the Support Service
Check for the presence of pellets in the
container.
Top up, if necessary.
Empty the tank to see if there are any objects
inside that may prevent proper operation of
the auger.
Regulate pellets setting from "SET AIR/
PELLETS"
If the problem persists, contact the Support
Service
Reset the thermostat by pressing the button
on the back of the stove
Switch off the stove, clean the brazier and
the tube bundle and adjust the combustion
setting the Pellet/Air values
Contact the Support Service
Check the flue is free and clean
Contact the Support Service
Contact the Support Service
Contact the Support Service
Contact the Support Service
Rev.0 18/05/2021
EN
Pag.43