Pit Boss PBV3DU1 Instructions D'assemblage Et D'utilisation page 17

Proper cleaning and maintenance will prevent common operational problems. When your Pit Boss smoker is operating poorly, or
used less frequently, the following troubleshooting tips may be helpful.
For FAQ, please visit www.pitboss-grills.com . You may also contact your local Pit Boss authorized dealer or contact Customer
Service for assistance.
WARNING: Always disconnect the electrical cord prior to opening the smoker for any inspection, cleaning,
maintenance or service work. Ensure the digital electric smoker is completely cooled to avoid injury.
PROBLEM CAUSE
No Power Lights Power Button
On The Control
Not Connected To
Board
Power Source
Faulty Control Board
Power Light Unit Not Turned On
Not On
Faulty Control Board
No Display On Faulty Control Board
Control Board,
Power Light Is On
Element (Heating) TEMP / TIME Not Set
Light Not On
Faulty Control Board
TEMP / TIME Will Faulty Control Board
Not Adjust
Temperature In Temperature
Main Cabinet Is Probe Is Dirty
Inaccurate
Temperature
Probe Not Making
Connection.
Faulty Control Board
Unit Takes Cold Climate
Too Long /
Extension Cord Used
Excessive Time To
Achieve Desired
Temperature
Cabinet Is Too Packed
Door Not Closed
Water Pan Not
Properly Located
Faulty Control Board
Door Not Closing Poor Door Alignment
Properly
Damaged Door Seal
TROUBLESHOOTING
SOLUTION
Press the Power Button. Try another attempt and hold for two seconds to verify connection.
Ensure smoker is plugged into a working power source. Reset breaker. Ensure GFCI is the
correct power supply (see Electric Wire Diagram for access to electric components). Ensure
all wire connections are firmly connected and dry.
Control Board needs to be replaced. Contact Customer Service for a replacement part.
Press the Power Button. Try another attempt and hold for two seconds to verify connection.
Control Board needs to be replaced. Contact Customer Service for a replacement part.
Control Board needs to be replaced. Contact Customer Service for a replacement part.
Set the TEMP and TIME on the Control Board to turn on the heating element light.
Control Board needs to be replaced. Contact Customer Service for a replacement part.
Control Board needs to be replaced. Contact Customer Service for a replacement part.
Follow Care and Maintenance instructions.
Access the electrical components on the base of the unit (see Electric Wire Diagram ) and
check for any damage to the Temperature probe wires. Ensure Temperature Probe spade
connectors are firmly connected, and connected correctly, to the Control Board.
Control Board needs to be replaced. Contact Customer Service for a replacement part.
Outdoor temperature is below 65°C / 18°F, so the unit may take extended heating time.
Using an extension cord may reduce the power supply to the unit. Plug the appliance
directly into power source or ensure maximum length extension cord is 7.6 meters / 25 feet,
minimum gauge 12/3.
There is too much food in the cabinet. Place food on the cooking grids, leaving room
between each item to allow smoke and moisture to circulate evenly.
Ensure door is closed, seal is not damaged, and the door latch is secure.
Check the water pan to ensure it is sitting properly on the support brackets. See Assembly
Instructions for further instruction.
Control Board needs to be replaced. Contact Customer Service for a replacement part.
Adjust door hinges to ensure that door is mounted correctly. See Assembly Instructions.
Door needs to be replaced. Contact Customer Service for a replacement parts.
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