HEIDENHAIN SRP 5000 Mode D'emploi page 34

9.2 Troubleshooting
Fault
Motor won't start
Motor turns in the incorrect direction
Disturbance of communication
Motor hums and has high current
consumption
Motor gets hot /
smell of burning
Unnatural friction noises or friction
torque is too high
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Possible cause
Supply lines were interrupted
I 2 t monitoring has responded
Incorrect encoder setting
Input phase error
Supply lines were interrupted
Rotor is blocked
Disturbance of encoder
connection
Problem with motor insulation
Incorrect controller settings
Overload
Insufficient cooling
Ambient temperature is too high
Rated duty cycle exceeded
Damage to the bearing
Problem in the alignment
Air gap is contaminated
Damage to the bearing
Remedy
Check the connections
Connector contacts could be
bent back. Correct if necessary
Check motor for overload.
Reduce load if necessary or
adjust the control parameters
Check the I 2 t monitoring for the
correct settings and correct the
error if necessary
Check settings
Two wires of the motor crossed
Check the connections
Connector contacts could be
bent back. Correct if necessary
Check the motor for ease of
movement
Check the encoder connection
Contact a HEIDENHAIN service
agency
Check the controller settings
Perform a power measurement
Reduce load
Correct the cooling air supply
or clean the cooling air ducts. If
necessary, retrofit another venti-
lator
Comply with the permissible
temperature range
Adapt the motor's rated duty
cycle to the required operating
conditions
Contact a HEIDENHAIN service
agency
Check the installation
Contact a HEIDENHAIN service
agency
Contact a HEIDENHAIN service
agency
HEIDENHAIN | Betriebsanleitung SRP 5000 | 5/2017