Nameplate; Warranty - Quickie Nitrum Notice D'utilisation

10.0 Nameplate

Name Plate
The nameplate is located on either the cross-tube assembly or
the transverse frame tube, as well as on a label in the owner's
manual. The nameplate indicates the exact model designation
and other technical specifications. Please provide the following
pieces of information whenever you have to order replacement
parts or to file a claim:
• Serial number
• Order number
• Month/Year
SAMPLE
Sunrise Medical GmbH
Kahlbachring 2-4
D-69254 Malsch / Germany
Rollstuhl
TYPE:
ISO 7176-19:2008
Nitrum
kg
125 kg max 10° 420 mm
Sunrise Medical GmbH
Kahlbachring 2-4
D-69254 Malsch / Germany
Rollstuhl
TYPE:
Nitrum Hybrid ISO 7176-19:2008
kg
140 kg max 10° 420 mm
Nitrum /
Product Name/SKU Number.
Nitrum Hybrid
Maximum safe slope with anti-tip tubes
fitted, Depends on wheelchair setting,
posture and physical capabilities of the user.
max X°
Seat width.
XXX mm
Seat depth.
XXX mm
Load Maximum.
kg
XXX kg
CE Mark.
User's Guide.
XXXX-XX-XX
Date of manufacture.
Serial number.
This symbol means Medical Device.
Manufacturer's address.
Crash tested according to
ISO 7176-19:2008
ISO 7176-19:2008.
Nitrum / Nitrum Hybrid Rev.D
2021-05-03
203211733451915
460 mm
2021-05-03
203211733451912
440 mm

11.0 Warranty

THIS GUARANTEE DOES NOT AFFECT YOUR LEGAL
RIGHTS IN ANY WAY.
Sunrise Medical* provides a guarantee, as set out in the warranty
conditions, for wheelchairs to its customers covering the following.
Warranty conditions:
1. Should a part or parts of the wheelchair require repair or
replacement as a result of a manufacturing and/or material
fault within 24 months or for frame and cross-braces within 5
years after delivery to the customer, then the affected part or
parts will be repaired or replaced free of charge. The warranty
will only cover manufacturing defects
2. To enforce the warranty, please contact the supplier of your
wheelchair – e.g. the Sunrise Medical Approved dealership
or Healthcare provider with the exact details of the nature of
the difficulty. Should you be using the wheelchair outside the
area covered by the Sunrise Medical customer service agent,
repairs or replacement will be carried out by another agency
as designated by the manufacturer The wheelchair must be
repaired by a Sunrise Medical designated Customer Service
agent, (dealer).
3. For parts, which have been repaired or exchanged within the
scope of this warranty, we provide a warranty in accordance
with these warranty conditions for the remaining warranty
period for the wheelchair in accordance with point 1).
4. For original spare parts which have been fitted at the
customer's expense, these will have a 12 months guarantee,
(following the fitting), in accordance with these warranty
conditions.
5. Claims from this warranty shall not arise, if a repair or
replacement of a wheelchair or a part is required for the
following reasons:
a. Normal wear and tear, which include batteries, armrest
pads, upholstery, tyres, brakes shoes, etc.
b. Any overloading of the product, please check the EC label
for maximum user weight.
c. The product or part has not been maintained or serviced
in accordance with the manufacturer's recommendations
as shown in the user instructions and/or the service
instructions.
d. Accessories have been used which are not specified as
original accessories.
e. The wheelchair or part having been damaged by neglect,
accident or improper use.
f. Changes/modifications have been made to the wheelchair
or parts, which deviate from the manufacturer's
specifications.
g. Repairs have been carried out, before our Customer
Service has been informed of the circumstances.
6. This guarantee is subject to the law of the country in which the
product was purchased from Sunrise Medical*
* Means the Sunrise Medical facility from which the product was
purchased.
Additional Notes For Australia Only:
i. For goods provided by Sunrise medical Pty Ltd in Australia,
our goods come with a guarantee by Sunrise Medical that
cannot be excluded under Australian Consumer Law.
ii. You are entitled to a replacement or refund for a major failure
and for compensation for any foreseeable loss or damage.
iii. You are also entitled to have the goods repaired or replaced if
the goods fail to be of acceptable quality and the failure does
not amount to a major failure.
iv. The benefits to you given by this warranty are in addition to
your other rights and remedies under a law in relation to the
goods to which the warranty relates.
53