Troubleshooting Guide; Corrective Action - Hatco GLO-RAY GRSDH Séries Manuel D'installation Et D'utilisation

TROUBLESHOOTING GUIDE

WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
Symptom
Light bulb not working.
Food cavity not hot enough. Temperature Control set too low.
Food cavity too hot.
No heat, but light works.
No heat and no light.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest authorized Hatco Service agency or Hatco for
assistance. To locate the nearest Service agency, log onto the Hatco website at www.hatcocorp.com and click on
Find Service Agent, or contact the Hatco Parts and Service Team at:
Telephone: 414-671-6350
e-mail: partsandservice@hatcocorp.com
Fax: 414-671-3976
Probable Cause
Light bulb defective.
Power turned off.
Heating element(s) not working.
Temperature Control not working properly. Contact authorized Service agent or Hatco for
Excessive air movement around unit.
Unit connected to incorrect power supply. Contact authorized Service agent or Hatco for
Temperature Control set too high.
Temperature Control not working properly. Contact authorized Service agent or Hatco for
Unit connected to incorrect power supply. Contact authorized Service agent or Hatco for
Temperature Control set too low.
Heating element(s) not working.
Temperature Control not working properly. Contact authorized Service agent or Hatco for
Power turned off.
Power I/O (on/off) switch(es) not working.
Circuit breaker tripped.
ELECTRIC SHOCK HAzARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before
performing any cleaning, setup, or maintenance.
Replace light bulb.
Move Power I/O (on/off) switch(es) to the I (on) position.
adjust Temperature Control to a higher setting.
Contact authorized Service agent or Hatco for
assistance.
assistance.
Restrict or redirect air movement (i.e., air conditioning
duct or exhaust fan) away from unit or install flip-up
doors on unit to contain heat and block air flow.
assistance.
adjust Temperature Control to a lower setting.
assistance.
assistance.
adjust Temperature Control to a higher setting.
Contact authorized Service agent or Hatco for
assistance.
assistance.
Move Power I/O (on/off) switch(es) to the I (on) position.
Contact authorized Service agent or Hatco for
assistance.
Reset circuit breaker. If circuit breaker continues to
trip, contact authorized Service agent or Hatco for
assistance.
16
WARNING

Corrective Action

Form No. GRSDCEM1-0514