Troubleshooting Guide; Options And Accessories - Hatco Glo-Ray GR Série Manuel D'installation Et D'utilisation

WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
Symptom
Unit is turned ON but there is
no heat.
Heat is inadequate.
Heat is excessive.
Control switches burn out.
Sneeze Guards
Optional sneeze guards are available for aluminum models only.
They are available in sizes of 238 mm (9-3/8") and 356 mm
(14"). Sneeze guards can be installed on either one side or both
sides of the unit. Not available for retrofit.
To install a sneeze guard:
1. Remove the protective paper from the sneeze guard.
2. assemble each tab screw through the top of the sneeze
guard and through the support bar. Loosely thread an acorn
nut onto each of the tab screws below the support bar.
3. Lift the sneeze guard assembly and carefully slide each of
the tab screws that are loosely attached to the sneeze
guard into the channel on the unit.
4. align each end of the sneeze guard with the ends of the
unit and then tighten the acorn nuts to secure the sneeze
guard in position. Do not over-tighten the acorn nuts.
Form No. GRCEM1-1115
Probable Cause
No power to unit.
Switch is defective.
Wiring is open.
Heating element defective.
Unit mounted too high above target area.
Excessive air movement around strip heater
target area.
Incorrect power supply (low).
Unit mounted too close to target area.
Voltage supply too high.
Unit mounted improperly.
Remote control enclosure is mounted too
close to the heat zone.
Switches used are not Hatco supplied.

TROUBLESHOOTING GUIDE

ELECTRIC SHOCK HAzARD: Turn OFF power switch,
unplug power cord/turn off power at circuit breaker, and
allow unit to cool before performing any cleaning,
adjustments, or maintenance.
Check circuit breaker and reset as necessary.
Contact authorized Service agent or Hatco for assistance.
Contact authorized Service agent or Hatco for assistance.
Contact authorized Service agent or Hatco for assistance.
Lower unit, putting effective heat closer to target.
Restrict or redirect air movement (air conditioning duct or exhaust
fan) away from unit.
Check power supply to unit, making sure it matches rating on the
unit. If power supply is incorrect, change to match rating on unit.
Check to see that installation is within specifications for
type/model. Increase mounting height if too close.
Check power supply to unit, making sure it matches rating on unit.
If power supply is incorrect, change to match rating.
Move the unit the proper distance away from walls, counters,
and/or pass-through shelves. Refer to the INSTaLLaTION section
for guidelines.
Move remote control enclosure away from the heat zone.
Genuine Hatco Parts are specified to operate safely and properly
in the environment in which they are used. Contact authorized
Service agent or Hatco to replace switches with Genuine Hatco
Replacement Parts.

OPTIONS AND ACCESSORIES

Tab Screw
Acorn Nut
Support Bar
Installing Sneeze Guards
17
WARNING
Corrective Action
GLO -RAY
ON
800-558 -0607
Foodw armer PARTS & ASSISTANCE SERVICE
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CAU TIO
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OFF CORP. MILWA
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Sneeze Guard
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Channel