28
12.0
TROUBLESHOOTING (MILLIVOLT)
EN
ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RUN OUT,
TURN OFF THE GAS AND ELECTRICAL POWER BEFORE SERVICING THE APPLIANCE.
SYMPTOM
Main burner goes out; pilot
stays on.
Main burner goes out; pilot
goes out.
Pilot goes out when the gas
knob is released.
The gas valve has an
interlock device which
will not allow the pilot
burner to be lit until the
thermocouple has cooled.
Allow approximately
60 seconds for the
thermocouple to cool.
Pilot burning; no gas to main
burner; gas knob is on 'HI';
wall switch / thermostat is
on.
Pilot goes out while
standing; Main burner is in
'OFF' position.
Main burner fl ame is a blue,
lazy, transparent fl ame.
Flames are very aggressive.
W415-1365 / A / 07.28.16
WITH THE GLASS DOOR OPEN OR REMOVED.
APPLIANCE MAY BE HOT, DO NOT SERVICE UNTIL APPLIANCE HAS COOLED.
DO NOT USE ABRASIVE CLEANERS.
PROBLEM
Pilot fl ame is not large enough
or not engulfi ng the thermopile.
Thermopile shorting.
Remote wall switch wire is too long;
too much resistance in the system.
Faulty thermostat or switch.
Refer to "MAIN BURNER GOES OUT; PILOT STAYS ON"
Vent is blocked
Vent is re-circulating
Flexible vent has become
disconnected from appliance.
System is not correctly purged
Out of propane gas.
Pilot fl ame is not large enough.
Pilot fl ame is not engulfi ng the
thermocouple
Thermocouple shorting / faulty.
Faulty valve.
Thermostat or switch is
defective
Wall switch wiring is defective.
Main burner orifi ce is plugged.
Faulty valve.
Gas piping is undersized.
Blockage in vent.
Door is ajar.
Venting action is too
great.
WARNING
!
-
Turn up the pilot fl ame.
-
Replace pilot assembly.
-
Clean thermopile connection to the valve. Reconnect.
-
Replace thermopile / valve.
-
Shorten wire to correct length or wire gauge.
-
Replace.
-
Check for vent blockage.
-
Check joint seals and installation
-
Re-attach to appliance.
-
Cap was not replaced.
-
Purge the gas line.
-
Fill the tank.
-
Turn up the pilot fl ame.
-
Gently twist the pilot head to improve the fl ame pattern
around the thermocouple.
-
Loosen and tighten thermocouple.
-
Clean thermocouple and valve connection.
-
Replace thermocouple.
-
Replace valve.
-
Replace.
-
Connect a jumper wire across the wall switch terminals; if
main burner lights, replace switch / thermostat.
-
Disconnect the switch wires & connect a jumper wire across
terminals 1 & 3; if the main burner lights, check the wires for
defects and/or replace wires.
-
Remove stoppage in orifi ce.
-
Replace.
-
Turn on all gas appliances and see if pilot fl ame fl utters,
diminishes or extinguishes, especially when main burner
ignites. Monitor appliance supply working pressure.
-
Check if supply piping size is to code. Correct all undersized piping.
-
Remove blockage. In really cold conditions, ice buildup may
occur on the terminal and should be removed as required.
To minimize this from happening again, it is recommended
that the vent lengths that pass through unheated spaces
(attics, garages, crawl spaces) be wrapped with an insulated
mylar sleeve. Prevent sleeve from sagging. Contact your
local authorized dealer for more information.
-
Ensure the mechanical means of securing the door is
providing a tight seal.
-
Check to ensure venting is properly sealed.
-
If restriction is required see "RESTRICTING VERTICAL
VENT" section.
TEST SOLUTION
42.3B