Cause
Issue: battery does not last the whole day
Hearing aids not fully
charged
Battery needs to be
replaced
Issue: no sound
Not turned on
Low/dead battery
Custom molds/domes
blocked with ear wax
Plugged microphones
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Possible remedy
Place hearing aids in
powered charger
Consult your hearing care
professional to see if a
battery replacement is
required
Turn on
Place hearing aids in
powered charger
Clean custom molds/domes.
See "Cleaning your hearing
aids. " Consult your hearing
care professional
Consult your hearing care
professional
Cause
Issue: not loud enough
Low volume
Low battery
Custom molds/domes
not inserted properly
Change in hearing
Custom molds/domes
blocked with ear wax
Plugged microphones
Possible remedy
Turn up volume; see hearing
care professional if problem
persists
Place hearing aids in
powered charger
See "Putting your hearing
aids on your ears. " Remove
and reinsert carefully
Consult your hearing care
professional
Clean custom molds/domes.
See "Cleaning your hearing
aids. " Consult your hearing
care professional
Consult your hearing care
professional
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