Troubleshooting - Sony UP-D890 Mode D'emploi

Troubleshooting

36
Others
Symptom
White specks on first few
print-outs.
Printing does not start.
Data transmission is not
accelerated after the
parallel port is set to
ECP mode on the
computer.
Paper jam
Print-out is dirty.
The printer stops printing
when it prints
continuously black
pictures.
Cause/remedy
When printing with a newly inserted roll of paper,
dust on the surface of the paper may cause white
specks on the print-outs.
m Feed the paper by pressing the FEED button
until clean paper appears.
• Paper is not fed.
m The paper is slack.
m The power is not turned on.
m The printer is not connected. (p. 25)
• When the beeps sound:
m The thermal head is overheated.
m The paper is not loaded correctly.
• Paper is fed, but printing does not start.
m The paper is loaded with the thermo-sensitive
side down.
• The computer may not support ECP mode.
m Some computers do not operate in ECP mode
even if the parallel port setting appears ECP
mode. Consult the manufacturer of the
computer for details.
• Open the paper lid by pressing the OPEN/
CLOSE button, then pull the jammed paper
slowly and remove it.
• There is condensation within the unit.
m Moving the unit suddenly from a cold place to
a warm place often results in condensation
forming. In the event of condensation forming,
remove the paper, turn off the power and leave
the unit for about one to two hours.
The thermal head is dirty.
m Clean the thermal head with the supplied head
cleaning sheet. (p. 32)
This is likely to occur when the printer prints
continuously 15 or more black pictures. In such a
case, the beeps sound. This is because that the
thermal head protection circuit works against heat
build-up.
m Stop printing for a while.