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Troubleshooting

If you have problems setting up or using the RM-VLZ620T, first check the batteries (page 8), then check the
items below.
Symptom
You cannot operate the device.
You cannot control the volume.
The Device Select buttons flash at a
constant interval when you press a button.
The SET indicator flashes once and turns
off during setting.
The SET indicator flashes once when you
press any button.
You cannot operate the device even after
setting the manufacturer's code.
The signals of the remote control supplied
with the device cannot be transmitted to
the RM-VLZ620T.
The RM-VLZ620T failed to learn the
signals of the remote control supplied with
the device.
You cannot operate the device even after
teaching the RM-VLZ620T.
After programming the power-on signal
of the device, pressing that Device Select
button does not function correctly.
0
GB
Remedy
 Move closer to the device. The maximum operating distance is approximately 11 m.
 Aim the RM-VLZ620T directly at the device.
 Remove any obstacles in the path between the RM-VLZ620T and the device.
 Power on the devices first, if necessary.
 Make sure you have pressed the correct Device Select button.
 Check that the device has infrared remote capability. For example, if your device did not
come with a remote control, it probably is not capable of being controlled by the
RM-VLZ620T.
 You have assigned a different device to the Device Select button. Check the device
assigned to that button and the manufacturer's code.
 Your video devices (e.g., DVD player) may be connected to an audio system. Change
the factory preset of the volume control (page 16).
 The batteries are weak.
Replace them with new ones.
 The manufacturer's code cannot be set. Refer to the supplied "Manufacturer's Code List"
and set the manufacturer's code again (page 12).
 If no operations are performed for 10 seconds while setting, the setting will be
cancelled, and must be restarted from the beginning.
 The Hold function is on. Unlock the Hold function (page 26).
 Set the manufacturer's code correctly. If the first code that is listed does not work, set
other codes in the order they are listed in the supplied "Manufacturer's Code List. "
 Some features may not be preset. If some or all of the buttons do not function correctly
even after you have set the manufacturer's code, then teach the RM-VLZ620T new
functions by using the original remote control supplied with the device (page 18).
 The device may be operated with a manufacturer's code that is not listed in the
"Manufacturer's Code List. " Set a manufacturer's code again with the search function
(page 14).
 When you teach signals of an interactive signal exchange system remote control unit
(supplied with some of Sony's amplifiers) to the RM-VLZ620T, the response signal of
the main unit may interfere with the learning of the RM-VLZ620T. In such a case, move
to a place where the signals will not reach the main unit (e.g., another room, etc.).
 Avoid learning in places under direct sunlight or strong fluorescent light.
 Turn off any nearby infrared devices, such as an air-conditioner or headphones.
 Avoid learning near a plasma TV, or turn off the plasma TV while learning.
 When teaching the signals, keep the distance between the RM-VLZ620T and the other
remote control about 3 – 8 cm.
 The RM-VLZ620T supports infrared signals only. RF signals or two-way
communication signals are not supported.
 The batteries are weak. Use new batteries in both remote control units.
 Make sure that you teach the RM-VLZ620T the correct signals (page 18).
 The volume, cursor, and some other buttons continue to work when pressed down for
some seconds. If you teach the signals of such buttons, the RM-VLZ620T may not learn
the signals accurately. Teach the signal by holding down the button on the remote
control of the other device.
 The consecutive procedure has been already programmed on the button. Clear the
programme (page 26).
 There are no available buttons for teaching. Clear the infrequently used learned
functions (page 20), and teach the signals again.
 You have already set a new function or consecutive procedure on the Device Select
button. Clear the learned function or programmed procedure.
This function is for Sony devices only.

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