Troubleshooting Guide - Hatco Glo-Ray GRCD Série Manuel D'installation Et D'utilisation

English
WARNING
This unit must be serviced by trained and qualified
personnel only. Service by unqualified personnel may lead
to electric shock or burn.
Symptom
LOW WaTER Light is lit.
Food cavity is too hot.
Food cavity is not hot enough.
Unit is on, but no lights.
No heat.
No heat and no lights.
Troubleshooting Questions?
if you continue to have problems resolving an issue, please
contact the nearest authorized Hatco Service agency or Hatco
for assistance. To locate the nearest Service agency, log onto
the Hatco website at www.hatcocorp.com and click on
Find Service Agent, or contact the Hatco Parts and Service
Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: partsandservice@hatcocorp.com
Form No. GRCDHDm-0916
Probable Cause
Low amount of water in unit.
Heat controls set too high.
Heat control(s) defective.
Unit plugged into incorrect/high voltage.
Heat controls set too low.
Heat control(s) defective.
Heating element(s) not working.
Blown fuse.
Heating elements not working.
Heat controls not working properly.
Unit plugged into incorrect/low voltage.
Power ON/OFF (i/O) switch turned to OFF (O)
position.
Unit not plugged in or outlet not working.
Circuit breaker tripped.
Power ON/OFF(i/O) switch defective.

TROuBLESHOOTING GuIDE

ELECTRIC SHOCK HAzARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
Fill the water reservoir with water. Each reservoir has a 2
quart (1.9 liter) capacity. Press the red Reset Button (located
to the left of the indicator light) after filling reservoir.
adjust heat controls to a lower setting.
Contact authorized Service agent or Hatco for assistance.
Verify that voltage supply matches electrical information listed
on the unit.
adjust heat controls to a higher setting.
Contact authorized Service agent or Hatco for assistance.
Contact authorized Service agent or Hatco for assistance.
Replace blown fuse, follow "Replacing a Fuse" procedure in
the maiNTENaNCE section.
Contact authorized Service agent or Hatco for assistance.
Contact authorized Service agent or Hatco for assistance.
Verify that voltage supply matches electrical information listed
on the unit.
move Power ON/OFF (i/O) switch to ON (i) position.
Plug in unit, have outlet repaired by a certified electrician, or
use a different outlet.
Reset circuit breaker. if circuit breaker continues to trip,
contact authorized Service agent or Hatco for assistance.
Contact authorized Service agent or Hatco for assistance.
17
WARNING
Corrective Action