In Case of Problems
12 In Case of Problems
Service Hotline
Should problems arise with the telephone, please refer to the follow-
ing information first. In the case of technical problems, you can con-
tact our hotline service, Tel. 0900 00 1675 within Switzerland (Swiss-
com fees at time of going to print: CHF 2.60/min). In the case of
claims under the terms of guarantee, please contact your sales outlet.
There is a 2 year period of guarantee.
Problems and solutions
Problems
No connection to base
station possible
No telephone calls possible
100
Solutions
− Check that the handset has been
registered on the base station
with the correct PIN code;
. Page 92.
− The telephone is not connected
properly or is defective. Only use
the telephone connection cable
supplied.
− Test whether the telephone con-
nection is in order by using an-
other telephone.
− The power adaptor plug is not
plugged in or there is a complete
power failure.
− The rechargeable battery pack is
empty or defect.
− The handset is too far from the
base station.
− The wrong dialling mode is set;
. Page 92.
Connection is disturbed or
− The handset is too far from the
cut off
− The base station is in an unsuita-
The system no longer
− Return all the functions to their
responds
− Disconnect the power adapter
The battery pack is empty
− The battery pack is empty or de-
in a short time
− Place the handset in the base sta-
− Place the handset in the base sta-
The caller number display
− The caller number display (CLIP)
1
(CLIP
) does not function
− The caller has suppressed the
1
CLIP: Calling Line Identification Presentation = Displays the
caller's phone number.
base station.
ble location.
default status using the RESET"
function; . Page 92.
plug briefly from the power sok-
ket.
fect.
tion properly. Clean the contact
surfaces on the handset and base
station with a soft, dry cloth.
tion for 16 hours.
is a supplementary service offe-
red by your telephone network
provider. Contact your network
provider for further information.
transmission of their phone num-
ber.