Trouble Shooting; E-Report In The Displays; Customer Service; E Number And Fd Number - NEFF T16TS7KN Série Notice D'utilisation

3Trouble shooting

F aults often have simple explanations. Please read the
T r o u b l e s h o o t i n g
notes in the table before calling the after-sales service.
The electronics of your hob are underneath the control
panel. For various reasons, the temperature in this area
may rise sharply.
Display Fault
None The power supply has been disconnected.
All displays flash The touch control is wet or an object is resting
on it.
Several hotplates have been used over a pro-
"ƒ
longed period at high power settings. To pro-
tect the electronics, the hotplate has been
switched off.
"...
Despite the switch-off by
have become hot again. All hotplates have
therefore been switched off.
Warning: There is a hot pan in the area of the
"† and the heat setting
control panel. There is a risk that the electron-
flash alternately. An
ics will overheat.
audible signal can be
heard
There is a hot pan in the area of the control
"† and audible signal
panel. To protect the electronics, the hotplate
has been switched off.
The hotplate was in operation for too long and
"‰
has switched itself off.
Demo mode is switched on
š" The hotplates do
not heat up

E-report in the displays

When an error message with "E" appears in the display,
e.g. E0111, switch the appliance off and on again.

4Customer service

O ur after-sales service is there for you if your appliance
C u s t o m e r s e r v i c e
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.

E number and FD number

Please quote the E-number (product number) and the
FD number (production number) of your appliance
when contacting the after-sales service. The rating plate
bearing these numbers can be found on the appliance
certificate.
Please note that a visit from an after-sales service
engineer is not free of charge in the event of misuse of
the appliance, even during the warranty period.
In order that the electronics do not overheat, the
hotplates are switched off as and when necessary. The
"ƒ
œ
Measure
Check the household fuse for the appliance. Check whether there is a
power cut by trying other electronic appliances.
Dry the control or remove the object.
Wait a while. Touch any touch control. When
have cooled down sufficiently. You can continue cooking.
"ƒ
, the electronics Wait a while. Touch any touch control. When
tinue cooking.
Remove the pan. The fault display goes out shortly afterwards. You can
continue cooking.
Remove the pan. Wait a while. Touch any control. When
can continue cooking.
You can switch the hotplate back on again immediately.
Switching off the demo mode: Disconnect the appliance for 30 seconds
from the power supply (switch off the household fuse or the circuit breaker
in the fuse box). Touch any touch control after 3 minutes. The demo mode
is switched off.
If it was a one-off error, the display goes out. If the error
message appears again, call the after-sales service and
quote the exact error message.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
GB
IE
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
, , or display appears alternately with the
"... "†
residual heat indicator.
0344 892 8989
Calls charged at local or mobile rate.
01450 2655
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
Trouble shooting
en
or
•
"ƒ goes out, the electronics
"...
goes out, you can con-
"† goes out, you
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