Trouble shooting
Sometimes certain faults detected can be
easily resolved. Before calling the
Technical Assistance Service, bear in mind
the following advice:
Fault
Possible cause
The general electrical
Defective fuse.
system is
malfunctioning.
The automatic safety switch or circuit
breaker has tripped.
The automatic on
There may be food or cleaning products
function does not
stuck between the ignition sparkers and the
work.
burners.
The burners are wet.
The burner caps are not correctly positioned. Check that the burner caps are correctly
The appliance is not earthed, is poorly
connected or the earthing is faulty.
The burner flame is
The burner components are not correctly
not uniform.
positioned.
The grooves on the burner are dirty.
The gas flow is not
The gas supply is blocked via gas taps.
normal or there is no
If the gas is supplied from a gas cylinder,
gas.
check that this is not empty.
The kitchen smells of
A gas tap has been left on.
gas.
There may be a leak in the gas cylinder
coupling.
The safety valves on
The control knob was not held down for long
one of the burners are
enough.
not working.
The grooves on the burner are dirty.
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Solution
Check the fuse in the main fuse box and
change it if it is damaged.
Check the main control panel to see if the
automatic safety switch or circuit breaker
has tripped.
The space between the ignition sparker and
the burner must be clean.
Dry the burner caps carefully.
positioned.
Contact the electrician.
Ensure the components are correctly
positioned.
Clean the grooves on the burner.
Open all gas taps.
Change the gas cylinder.
Turn off the taps.
Check that the coupling is sound.
Once the burner is on, hold the control knob
down a few seconds longer.
Clean the grooves on the burner.