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Warranty
Warranty conditions
A warranty period of 12 months from the date of purchase/date of invoice applies to our tools for commercial custo-
mers. If we have granted an extended warranty period, this period will be noted separately in the operating manual for
the equipment in question.
Claims
If you wish to claim under our warranty or guarantee, please return the complete device and your invoice to our logistics
centre in Berka, postage paid, or send it to one of our authorised service centres.
Please contact the chargeable STORCH service hotline first: +49 (0)202 . 49 20 – 110.
Your rights under our warranty or guarantee
Claims for repairs only relate to materials or manufacturing defects and are subject to the intended use of the tool.
Wear and tear parts such as sealing brushes, rollers, air filters, seals, rotating nozzles, reusuable filters etc. are not
covered by warranty or guarantee. All claims shall become void in the event of installation of third party components,
improper handling and storage, as well as in the event of obvious disregard of the operating instructions.
Repairs
All repairs have to be conducted on our premises or by an authorised STORCH service centre.
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