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Guarantee - Customer Service - Compliance; Conditions Of Guarantee; Scope Of The Guarantee - Atlantic zeneo 50 Notice D'installation Et D'utilisation

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3.1 Vérifications préalables
Charge de l'accumulateur
Maintenance Manual
Le chauffe-eau doit être mis sous tension pendant au moins seize heures
en continu pour pouvoir recharger l'accumulateur assurant la transmis-
sion vers la commande nomade.
Dans le cas d'une double tarification (heures creuses / heures pleines),
Guarantee - Customer Service - Compliance
utiliser le contacteur du chauffe-eau pour le mettre en marche forcée.
Si l'accumulateur n'est pas suffisamment chargé, la communication radio
peut connaître des coupures
This appliance complies with Directives 2004/108/EEC regarding
Installation des piles sur la commande nomade
electromagnetic compatibility and 2006/95/EEC regarding low-ten-
sion systems.
S'assurer que les piles sont bien installées dans la commande nomade.
Voir le paragraphe Mise en place des piles, page 40.
1. Guarantee conditions
The water heater should be installed by a qualified professional in accordance with
professional practice, the standards in force and our technical instructions.
It will be used normally and regularly maintained by a specialist.
In these conditions, our guarantee covers the exchange or free supply to our Dis-
tributor or Installer of replacements to parts agreed to be defective by our staff, or if
necessary of the appliance. It does not cover labour costs, transport costs, or any
compensation or extension of the guarantee.
The guarantee takes effect on the date it is installed, the invoice for installation ac-
ting as proof. In the absence of documentary evidence, the date the guarantee takes
effect will be six months after the date of manufacture shown on the identification
Réglage date et heure
plate of the water heater.
Vérifier le réglage du jour et de l'heure en appuyant sur la touche
The guarantee on a part or a water heater replaced under guarantee ceases at the
Voir le paragraphe Réglage du jour et de l'heure, page 42.
same time as that of the part or water heater it replaced. (first part invoiced)
The provisions of these conditions of guarantee do not exclude the benefits to the
purchaser, or the legal guarantee against faults and hidden defects which apply in
all cases under the conditions of articles 1641 et seq. of the civil code.
In no case does the failure of a part justify the replacement of the water heater.
Atlantic holds all the spare parts at your disposal for a period of 10 years.
An appliance which is presumed to have caused a fire must be left
in place for examination by experts.The person affected should in-
form his insurance company.
2. Scope of the guarantee
Un mauvais réglage du jour et de l'heure peut engendrer un
dysfonctionnement du chauffe-eau.
Une fois ces vérifications réalisées, vous pouvez procéder à la mise en
This guarantee does not cover breakdowns due to:
place de la commande nomade.
2.1 Abnormal environmental conditions:
• Miscellaneous damage caused by shocks or falls when being handled after it left
the factory.
• Installing the appliance in a place subject to frost or a poor environment (damp or
aggressive or badly ventilated atmosphere).
• Use of water presenting criteria of aggressivity such as those defined by the DTU
Plomberie 60-1 hot-water additive 4 (chloride level, sulphates, calcium, resistivity
and methylorange alkalinity).
• Water hardness <15 ° f.
• Power supply with substantial voltage peaks (from the grid, lightning, etc.). ;
power supply with minimum or maximum voltage peaks or non-compliant fre-
quencies (NF EN 50160 Electric network).
• Damage resulting from problems that went undetected because of the choice of
position (difficult to access) and which could have been avoided if the appliance
had been repaired immediately.
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