Some advice in case of combustion problems
Error
The chimney is blocked.
The lue is sooty or there is accumulated soot on the
No draught
smoke bale.
The smoke bale is wrongly positioned.
Downdraught in the room caused by no draught, that the
house is too "air tight".
Downdraught in the room – caused by extractor and/or
central ventilation system that pulls too much air out of
the room.
The lues from two ireplaces/stoves are connected to
the same chimney at the same height.
The lue is in a declining position from the smoke dome
to the chimney.
The lue is too far into the chimney.
The insert
release smoke
Soot hatch in the basement or attic that is open and thus
when lighting
creating a false draught.
the ire and
Damper/top draught vents or doors on ireplaces that are
during combus-
not in use are open and create a false draught.
tion
An open hole in the chimney after that a ireplace has
been removed, thus creating a false draught.
Defect masonry in the chimney, e.g. it is not airtight
around the lue pipe entry and/or broken partition inside
the chimney creating a false draught.
The cross-section in the chimney is too large which
results in no or very low draught.
The cross-section in the chimney is too small and the
chimney cannot carry out all the smoke.
The chimney is too low and hence a poor draught.
The ireplace
The chimney is too low in relationship to the surrounding
releases smoke
terrain, buildings, trees etc.
inside when
it is windy
Turbulence around the chimney due to the roof being
too lat.
outside.
The ireplace combustion receives too much oxygen due
The ireplace
to a leakage under the lower border of the insert or too
does not heat
strong chimney draught. Diicult to regulate the combus-
suiciently.
tion and the wood burn up too quickly.
The smoke bufer is wrongly positioned.
In case of using oven-dried wood, this requires less air
Too much
supply than when using normal wood.
draught
The gaskets around the door are worn and totally lat.
The chimney is too large.
The wood is too wet.
The glass is
sooty
The air vent control is closed too tightly.
Bad combustion (the temperature is too low).
White glass
Using wrong material for combustion (such as: painted
or impregnated wood, plastic laminate, plywood etc).
Smoke is
A levelling out of pressure occurs in the burn chamber.
released when
the door is
The door is opened when there is a ire in the burn
opened
chamber.
The combustion temperature is too low.
White smoke
The wood is humid and contains water damp.
Black or grey/
Insuicient combustion.
black smoke
Explanation
Contact a chimney sweeper / dealer for more information or clean the
lue, smoke bale and burn chamber.
Verify the assembly of the smoke bale - see assembly instructions.
Light the ire with an open window. If this helps, more/bigger vents must
be installed in the room.
Turn of/regulate extractor and/or other ventilation. If this helps, more
vents must be installed.
One lue must be repositioned. The height diference of the two lue
pipes must be of at least 30 cm.
The lue must be moved so that there is an inclination of at least 10º
from smoke dome to chimney. Possibly install a smoke suction device*.
The lue must be reconnected so that it does not enter into the chimney
but ends 5 mm before the chimney inner wall. Possibly install a smoke
suction device*.
Soot hatches must always be closed. Hatches that are not tight or are
defected must be changed.
Close damper, doors and top draught vents on ireplaces that are not in
use.
Holes must be completely sealed of with masonry.
Seal and plaster all cracks and sites that are not tight.
The chimney must be reitted, possibly install a smoke suction device*.
Change to a smaller ireplace or build new chimney with a larger cross
section. Possibly install a smoke suction device*.
Increase the height of the chimney and/or install a chimney cap/smoke
suction device*.
Increase the height of the chimney and/or install a chimney cap/smoke
suction device*.
Increase the height of the chimney and/or install a chimney cap/smoke
suction device*.
Any possible leakage must be sealed of. A draught regulator or possibly
a damper can reduce the chimney draught. NB! A leakage of only 5 cm2
is enough for 30% of the heated air to disappear.
Verify the positioning of the smoke bufer – see assembly instructions.
Turn down the air supply.
Replace the gaskets, contact your dealer.
Contact chimneysweeper or other professional for more details.
Only use dry wood with a humidity of maximum 20%.
Open the air vent control to add air to the combustion. When new
wood logs are inserted all vent controls should be completely opened
or the door slightly opened until the lames have a good take on the
wood.
Follow the guidelines in this user guide for correct combustion.
Ensure to use only dry and clean wood.
Open the air vent control for about 1 min before opening the door –
avoid opening the door too quickly.
Open the door carefully and/or only when there is hot ember.
Increase the air supply.
Ensure to use only dry and clean wood.
Increase the air supply.
GB
Solution
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