Troubleshooting
Sudden Starts . If the power is on to the pump when thermal overload resets, the pump may start without
warning. If you are working on the pump, you may get an electrical shock or the impeller may catch fingers or tools.
Disconnect the power before servicing the pump.
1. Check to be sure that power cord is securely plugged into outlet or securely wired into controller or switch box. Disconnect
2. Check to be sure you have electrical power.
3. Check that liquid fluid level is high enough to activate switch or controller.
4. Check to be sure that 3/16" (5mm) vent hole in discharge pipe is not plugged.
Pump fails to operate:
5. Check for blockage in pump inlet, impeller, check valve or discharge pipe.
6. Disconnect the pump from the power source for a minimum of 30 minutes to allow the motor to cool and to protect yourself
1. Be sure all valves in discharge pipe are fully open.
2. Clean out discharge pipe and check valve.
Pump fails to empty sump:
3. Check for blockage in pump inlet or impeller.
4. Pump not sized properly. A higher capacity pump may be required.
1. Check switch or controller automatic floats for proper operation and location. See installation instructions for
Pump will not shut off:
2. If pump is completely inoperative or continues to malfunction, consult your local serviceman.
For parts or assistance, call Flotec Customer Service at 1-800-365-6832
power to outlet before handling pump or motor.
from sudden starts. See Warning above.
Pump is running dry because the float switch is caught up on something. Check for the cause of overheating - inlet or outlet
pipe is plugged.
switch controller.
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