Burned-on grime
For stubborn, burned-on grime, you can order a grille
cleaner gel from your specialist shop or our customer
service (order number 463582). It is suitable for pan
supports, burner parts and the stainless steel
cooktop. Leave on overnight if necessary. Bear in
mind the notes on the cleaner.
Burner discoloration
After prolonged use, the brass burner parts go dark
due to natural oxidation. The color changes has no
impact on useful benefit. Proceed as follows to
remove such discoloration:
Troubleshooting
You can often easily eliminate problems that may
occur on your own. Before calling customer service,
take into account the following information.
Malfunction
Burner does not ignite when
switched on.
Burner does not ignite when
switched on. Audible signal
sounds.
Burner goes off during operation.
Audible signal sounds.
Burner goes off during operation.
Audible signal continues to
sound although all control knobs
have been turned to 0.
16
Cause
No power supply.
Fault on the burner or the gas sup-
ply.
Fault on the burner or the gas sup-
ply.
Protection against overheating
1
Prepare a solution out of equal parts white
vinegar with no more than 8 % acid (domestic
vinegar) and warm water.
2
Place the discolored burner parts in the solution
for 10 minutes at most. Remove stubborn stains
with a cloth or a sponge.
3
Then thoroughly rinse the burner parts with clear
water and dry them well before their next use.
9
CAUTION
Too high a concentration of solution or
excessively prolonged contact of the burner
parts with vinegar will damage the surface.
9
WARNING
Risk of electric shock
Incorrect repairs are dangerous. Repairs may
only be carried out by one of our trained after-
sales engineers. If the appliance is faulty,
unplug the mains plug or switch off the fuse in
the fuse box. Contact the after-sales service.
Solution
Turn all control knobs to 0. Check in the fuse box
whether the fuse has blown.
Turn all control knobs to 0.
Check:
▯
Burner parts fitted correctly?
▯
Gas shut-off valve open?
▯
Burners dry and clean?
▯
Air in the line after first connection or a change
of gas cylinder (liquid gas)?
▯
Gas cylinder empty (liquid gas)?
Turn all control knobs to 0. Wait until the appliance
has cooled down.
Check:
▯
Burner parts fitted correctly?
▯
Electrode soiled (food remainders) or moist?
▯
Burner soiled by spillovers?
▯
Strong draft (e.g. open window directly behind
the gas stovetop)?
▯
Gas cylinder empty (liquid gas)?
Turn all control knobs to 0. Wait until the appliance
has cooled down and the audible signal goes off.