Zanussi ZTE270 Notice D'utilisation page 53

125987721_DE_2.qxp 2007-07-02
Guarantee/Customer Service
Belgium
DECLARATION OF GUARANTEE TERMS.
Our appliances are produced with the greatest of
care. However, a defect may still occur. Our con-
sumer services department will repair this upon
request, either during or after the guarantee peri-
od. The service life of the appliance will not, how-
ever, be reduced as a result.
This declaration of guarantee terms is based on
European Union Directive 99/44/EC and the provi-
sions of the Civil Code. The statutory rights that
the consumer has under this legislation are not
affected by this declaration of guarantee terms.
This declaration does not affect the vendor's statu-
tory warranty to the end user. The appliance is
guaranteed within the context of and in adherence
with the following terms:
1.In accordance with provisions laid down in para-
graphs 2 to 15, we will remedy free of charge
any defect that occurs within 24 months from the
date the appliance is delivered to the first end
user. These guarantee terms do not apply in the
event of use for professional or equivalent pur-
poses.
2.Performing the guarantee means that the appli-
ance is returned to the condition it was in before
the defect occurred. Defective parts are replaced
or repaired. Parts replaced free of charge
become our property.
3.So as to avoid more severe damage, the defect
must be brought to our attention immediately.
4.Applying the guarantee is subject to the con-
sumer providing proof of purchase showing the
purchase and/or delivery date.
5.The guarantee will not apply if damage caused
to delicate parts, such as glass (vitreous ceram-
ic), synthetic materials and rubber, is the result
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of inappropriate use.
6.The guarantee cannot be called on for minor
faults that do not affect the value or the overall
reliability of the appliance.
7. The statutory warranty does not apply when
defects are caused by:
–a chemical or electrochemical reaction
caused by water,
–abnormal environmental conditions in
general,
– unsuitable operating conditions,
– contact with harsh substances.
8. The guarantee does not apply to defects due to
transport which have occurred outside of our
responsibility. Nor will the guarantee cover those
caused by inadequate installation or assembly,
lack of maintenance or failure to respect the
assembly instructions or directions for use.
9. Defects that result from repairs or measures
carried out by people who are not qualified or
expert or defects that result from the addition of
non-original accessories or spare parts are not
covered by the guarantee.
10.Appliances that are easy to transport may be
delivered or sent to the consumer services
department. Home repairs are only anticipated
for bulky appliances or built-in appliances.
11.If the appliances are built-in, built-under, fixed
or suspended in such a way that removing and
replacing them in the place where they are fit-
ted takes more than half an hour, the costs that
result therefrom will be charged for. Connected
damage caused by these removal and replace-
ment operations will be the responsibility of the
user.
12. If, during the guarantee period, repairing the
same defect repeatedly is not conclusive, or if
the repair costs are considered disproportionate,
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