Troubleshooting
Risk of electric shock. Can shock, burn or kill. Unplug pump from power receptacle
before working on pump.
Symptom
Possible Cause(s)
No electrical power
Low line voltage
Faulty automatic switch
Motor will not
Float or float rod stuck
start or run
Waterlogged float
Motor overload tripped
Electical malfunction
Inlet clogged
Discharge line plugged
Motor runs but
pump will not
Low line voltage
pump
Pump airlocked
Broken impeller or shaft
Improper installation of float rod stop
Pump starts
and stops too
often
Faulty automatic switch
Improper installation
Pump is noisy
Noisy motor
Debris around float or float rod stuck
Pump will not
stop running
Faulty automatic switch
Motor defective
For parts or assistance, call Flotec Customer Service at 800-365-6832
Corrective Action
Check fuse, circuit breaker, power cord and
electical outlet.
If voltage wiring under recommended minimum,
check size of wiring from main source. If OK,
contact Electric Company or local Hydro
authority
Operate switch manually and replace if
inoperative.
Check to see float is not rubbing sump wall or
float rod rubbing or stuck against sump cover.
Replace float if filled with water.
If pump has been running and stops before sump
is emptied, automatic overload may have tripped.
Check inlet screen to be sure impeller is not
jammed. If so, free impeller of obstruction.
Check power cord, automatic switch and motor.
Replace faulty parts as needed.
Check inlet and clean if needed.
Clear discharge line and check valve for
obstruction.
Refer to Corrective Action on low line voltage in
above section.
Drill a 1/8" (3.2mm) hole in discharge pip just
above pump body but below the check valve.
Replace impeller or shaft as needed.
Lower float rod stop.
Replace automatic switch.
Refer to No. 5 in Installation Instructions.
Replace pump.
Remove debris from sump. Check to see float is
not rubbing sump wall or float rod running or
stuck against sump cover.
Replace switch.
Replace pump.
5