Trouble Shooting - BWT A6X Notice Originale

issues
The displays shows alternative
cHecK and sALT
The time on the display is not
correct
No display
Water flow through the evacua-
tion tube (8)
Water overflow from the salt
tank (10)
The water delivered by the
device does no longer look
softened (lime scale coming
back, etc.)
34
Manual soFTeNer A27-A6X code P0011144 - Rev 7 - 11/04/2018

TrouBLe sHooTiNG

root causes
There is not enough salt left in
the tank
OR
The device detects a regenera-
tion flaw.
The seasonal time change has
not been done
OR
A power cut occurred and the
data recovery did not work (bat-
tery KO).
The power is off
OR
There is an electric or electronic
failure.
The device is regenerating (which
means that there is no problem)
OR
The internal components meet
a failure.
The brining chain does not pro-
perly close or leaks.
Many possible root causes. Step
through all the checks on next
column.
How to fix
Refill the tank with salt.
If it does not look to need refill,
contact the technical service.
Reset the timing (see chapter
SETTING).
If the problem comes up again,
contact the technical service.
Check the power outlet where
the device is plugged.
If the power outlet works, contact
the technical service.
Check that the device displays
reGe 1, reGe 2 or reGe 3.
If not, contact the technical
service.
Check the connection between
the bring tube (9) and the brine
valve (5).
If the problem remains, contact
the technical service.
Measure the residual hardness
once first, then after each of the
following steps until the result
is OK.
Check that the bypass is open to
direct the water to the softener.
If not, change its position.
Check that there is still salt in
the tank. If not, refill it.
Check if the type of salt is well
selected in the programming.
Check that the filter element is
not clogged. If so replace it.
Go again through the blending
procedure (see chapter COM-
MISSIONING)
If the problem remains, contact
the technical service.