Troubleshooting; If The Appliance Does Not Work As It Should - Dirt Devil Evo M678 Mode D'emploi

8 Troubleshooting

8.1 If the appliance does not work as it should

8 Troubleshooting
See if you can solve the problem yourself by following the steps in the table below. If you cannot
solve the problem using this table, contact us (ZPage 146, "International Service") and describe the
problem.
Problem
The sweeping robot The batteries are so empty that the on/off switch cannot even flash red or emit
will not switch on. a continuous red light.
Charge the batteries as described, ZChapter 4.3, "Charging the batteries in
the appliance".
The sweeping robot The on/off switch flashes red or emits a continuous red light and the batteries
can be switched on, are not charged.
Charge the batteries as described, ZChapter 4.3, "Charging the batteries in
but won't start.
the appliance".
The cleaning mode was not selected after the appliance was switched on.
Select a cleaning mode straight away after switching on the sweeping robot,
ZChapter 6.1, "Switching on the appliance".
The sweeping robot The control cube is not switched on.
is switched on but
You can also use the EVO without the control cube. However, if you want to
use the control cube for efficient cleaning, switch it on, ZChapter 5.2,
none of the status
LEDs are on.
"Positioning the control cube".
Or:
The batteries in the control cube are dead (LED on the control cube emits a
The sweeping robot
red light).
only cleans parts of
Replace the dead batteries, ZChapter 4.2, "Inserting batteries into control
the room to be
cube".
cleaned.
The control cube is switched on, but not ideally positioned.
You can use the EVO nevertheless. To clean efficiently, position the control
cube so that:
„
„
„
„
The sweeping robot You have selected the wrong mode.
Switch the appliance off and back on and select the 'dusting' mode, ZChapter
does not move in a
straight line in
6.2, "Wiping up dust".
'dusting' mode, de-
The floor cloth is not taut enough on the floor cleaning panel or has creases.
spite an open
Switch off the appliance and reattach the floor cloth, ZChapter 5.1, "Attach
space.
floor cloth". When attaching the floor cloth, ensure that it is flat on the floor
cleaning panel and that its holes are not covered.
One of the wheels might be being hindered from turning by dirt.
Remove dirt from the wheel. If required, carefully use scissors or tweezers.
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Possible cause / solution
it is on a high piece of furniture;
it can send a signal towards the ceiling without hindrance;
its blue LED is pointing into the room; and
its blue LED is pointing away from the nearest walls.