Troubleshooting; Before You Send In The Appliance - Dirt Devil Centrino XL Mode D'emploi

5 Troubleshooting

5.1 Before you send in the appliance

5 Troubleshooting
Before sending the appliance to Royal Appliance Customer Service, use the following table to check
if you can solve the problem yourself.
WARNING:
Never use a defective appliance! Always switch off the appliance and disconnect it from the mains
before starting troubleshooting ZChapter 3.2, "Switching off and retracting the power cable".
Problem Possible cause
The vacuum The overheating protection has
cleaner stops tripped (possibly due to blocked
suddenly suction channels, filters, or simi-
lar).
Appliance is unu- The dust container is full.
sually loud or the
dust container lev-
The filters are dirty.
el indicator
(Fig. 1/18) is lit
Nozzle, telescopic tube or suction
hose are blocked.
Even though none The brush/nozzle you have cho-
of the above prob- sen does not suit the flooring.
lems occur, the
suction is not sat-
The position of the "carpet/hard
isfactory
floor" selector is not unsuitable for
the floor.
The power setting selected does
not suit the flooring.
The bypass vent (Fig. 12/1) is
open.
NOTE:
If you cannot solve the problem following these instructions, contact our service hotline or the
Royal Appliance customer service (ZPage 104, "International Service").
Solution
Switch the appliance off and pull the plug out
of the socket.
Eliminate the cause of overheating
(e.g. blocked suction channels, filters, etc.).
Wait for about 45 minutes. After the appli-
ance has cooled off, you may switch it on
again.
Empty the dust container, ZChapter 4.1,
"Emptying the dust container".
Clean the filters, ZChapter 4.3, "Cleaning
the central lamellae filter and the motor pro-
tection filter" that is ZChapter 4.4, "Cleaning
the hygienic exhaust filter".
Remove the obstacle. If necessary, use a
long wooden rod for this (e.g. a broomstick).
Select the right brush/nozzle for the type of
floor you want to clean, ZChapter 2.3, "Us-
ing other nozzles (accessories)".
Set the "carpet/hard floor" selector to the
correct position for the type of floor,
ZChapter 3.1, "Vacuuming", step 4 you
want to clean.
Set the suction power control to the correct
position for the type of floor, ZChapter 3.1,
"Vacuuming", step 5, you want to clean.
Close the bypass vent (Fig. 12/1).
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