8 Troubleshooting
Problem
The control cube
The sweeping robot is out of range.
switches off before
Switch off the appliance, put it close to the control cube in the room to be
the room has been
cleaned and switch it back on.
completely
The signal of the control cube is being interfered with.
cleaned.
Ensure that the control cube is not close to TVs, telephones or under fluores-
cent tubes.
The LED on the
The batteries in the control cube are empty.
Replace the empty batteries, ZChapter 4.2, "Inserting batteries into control
control cube is
emitting a red light
cube".
or will not switch
on.
The central LED is
The appliance has got stuck or is not in a position to return to the starting po-
emitting red light to
sition.
show a fault.
Help by turning off the appliance, putting it on an open surface in the room to
be cleaned and turning it back on.
The control cube was moved whilst in operation or the signal has been inter-
rupted for another reason.
Switch off the appliance, reposition the control cube and turn back on.
All lights (illuminat-
You tried to charge the appliance with another mains adapter.
ed buttons as well
Only use the mains adapter supplied with the sweeping robot to charge it.
as LEDs) are on at
the same time.
The sweeping robot
The appliance is switched on.
will not charge.
Switch off the appliance (ZChapter 7.1, "Switching off").
The mains adapter is not plugged in properly. Check if the plug and the mains
adapter are fitted correctly in their sockets (ZChapter 4.3, "Charging the
batteries in the appliance").
The operating time
The wheels might be being prevented from turning by dirt. This increases the
per battery charge
power required.
decreases with
Remove dirt from the wheels. If required, carefully use scissors or tweezers.
time.
NOTE:
If you cannot solve the problem using this table, contact us (ZPage 146, "International Service")
and describe the problem. Our staff are specially trained for such cases and can help you get to
the bottom of the matter in a targeted manner, and solve the problem. In this way, any inconven-
ience of having to send your sweeping robot to us can be avoided, and you can use it again
quicker.
Possible cause / solution
39