Warranty - Dexter 20VSD2-35RC.1A Mode D'emploi

13. WARRANTY

1. Dexter products are designed to highest DIY quality standards.Dexter offer a 36-month
warranty for its machine and 24-month warranty for the battery pack and charger from the
date of purchase. This warranty applies to all material and manufacturing defects which may
arise. No further claims are possible, of whatever nature, direct or indirect, relating to people
and/or materials.
2. In the event of a problem or defect, you should first always consult your Dexter dealer. In most
cases, the Dexter dealer will be able to solve the problem or correct the defect.
3. Repairs or the replacement of parts will not extend the original warranty period.
4. Defects which have arisen as a result of improper use or wear are not covered by the warranty.
Amongst other things, this relates to switches, protective circuit switches and motors, in the
event of wear.
5. Your claim upon the warranty can only be processed if:
. Proof of the purchase date can be provided in the form of a receipt
. No repairs and/or replacements have been carried out by third parties
. The tool has not been subjected to improper use (overloading of the machine or fitting non-
approved accessories).
. There is no damage caused by external influences or foreign bodies such as sand or stones.
. There is no damage caused by non-observance of the safety instructions and the instructions for
use.
6. The warranty stipulations apply in combination with our terms of sale and delivery.
7. Faulty tools to be returned to Dexter via your Dexter dealer will be collected by Dexter as long
as the product is properly packaged. If faulty goods are sent directly to Dexter by the consumer,
Dexter will only be able to process these goods if the consumer pays the shipping costs.
8. Products which are delivered in a poorly packaged condition will not be accepted by Dexter .
9. If the battery has been open by the customer, the warranty will not be valid anymore.
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