Home Troubleshooting - NEFF E3322N0 Mode D'emploi

Home troubleshooting

Problem
...if none of the electrical
system works?
...if the electric ignition system
does not work?
...if the flame on the burners is
not evenly distributed?
...if the gas flow does not
seem normal or there is no
gas flow at all?
...if the kitchen smells of gas?
...if a burner switches off and
an acoustic signal is emitted?
...if all the burners switch off
and an acoustic signal is
emitted?
...if all the burners switch off
and an acoustic signal is
emitted?
You don't always need to call the technical assistance
service. Very often you can solve the problem on your
own. The following table contains a few pieces of advice.
Important note:
Only authorised personnel from our Technical Services
Department can carry out work on the gas and electrical
supply systems.
Probable cause
-Faulty fuse.
-The automatic circuit breaker or
mains differential has been
triggered.
-There may be food or cleaning
product particles between the
spark plugs and the burners.
-The burners are wet.
-The covers on the burners are not
in the right position.
-The burner components have
not been assembled properly.
-The gas outlets on the burners
are dirty.
-The gas flow has been cut at
an intermediate stopcock.
-If the gas is supplied from a gas
bottle, it may be empty.
-One of the valves has been
left open.
-Possible leak on the gas
bottle coupling.
-The safety system has been
activated, cutting off the gas
supply.
-Overheating of cooking hob.
-Detection of a general fault.
Solution
-Check the fuse in the main fuse
box and replace it if it is faulty.
-Check to see if the circuit breaker
or a differential has been triggered
in the mains supply box.
-The gap between the spark plug
and the burner needs to be cleaned
carefully.
-Dry the burner covers and spark
plugs carefully.
-Check that the covers have been
put in the proper position.
-Put the components in their
correct positions.
-Clean the gas outlets on the
burners.
- Open any intermediate stopcocks.
-Replace the gas bottle with a full
one.
-Check to see if a valve has been
left open.
-Check that the coupling on the
gas bottle is in order.
-Turn the burner control to the off
position. The signal will stop. You
can now use your cooking hob
normally.
-Turn all the controls to the off
position. The signal will stop. Wait
30 min before using the cooking
hob again.
If the signal continues, call the
Technical Service.
-After a minute, a beep will sound.
If it does not, call the
Service.
Technical
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