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Warranty terms and conditions
VNT electronics s.r.o. provides a 2 year warranty on the Dogtrace products with respect to defects in material
and workmanship under normal use and service from the date of the original purchase. The limited warranty
does not cover the following:
batteries
straps
direct or indirect risks during transportation of the product to the retailer
mechanical damage of the product caused by user's negligence or an accident (eg. biting, breaking, impacts,
excessive pulling of ring etc.).
1. The warranty period commences on the date of purchase. The sales receipt or your purchase invoice showing
the date of purchase of the product, showing the serial number and date of purchase of the product, is the
proof of the purchase date.
2. The warranty does not cover damage resulting from:
a) improper installation or breach of instructions from the manufacturer's user guide
b) improper use of the product
c) improper storage or maintenance of the product
d) modification by a non authorized person, or a repair made without manufacturer's knowledge
e) natural disaster (wind, earthquake, lightning storm, etc.)
f) alternation of the goods made by the consumer if such an alternation resulted in a damage of the
product
g) due to a consumer's mechanical damage
h) other customer's process, which would be in a contrary to the Warranty terms and conditions and the
User guide
3. The warranty can not be claimed if the goods is not completely paid, or when purchased on a sale.
4. The claimant is obliged to prove the defect and to enable the manufacturer to check the legitimacy of the
product faults and assess the extent of the product faults. Otherwise is loosing the right arising from the
manufacturer's responsibility for product defect.
5. Consumer demands arising from the producer's liability for defects are regulated in the general legislation.
6. It is required that all items being sent for a repair must be properly cleaned. Items deemed to be insufficiently
cleaned will be returned unrepaired to the customer. Please do not include the strap or any other accessories
if it is not a subject of the warranty.
7. When sending the device to the service with a transport company, pack the goods adequately to protect it
against a damage; it is recommended to keep the original packaging for this purpose. The producer is not
responsible for a loss of goods during transport.
The content of this user guide may be subject to change without prior notice.
Copying of this user guide is strictly prohibited without the prior written consent of VNT electronics s.r.o..
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